Written on: 21/04/2012
Oman Air fly Dubai to Muscat return many times a week. There are seats still on the flight I have booked.
The price Direct return is 80 pounds from Oman Air printed in the price schedule with the flight times.
Not a special offer.
Not a promotion.
Not a new fare.
Dialaflight charged me 249 pounds for the same return flight.
When questioned about the fare on my bank statement the reply is that the fare paid is non refundable.
I feel I have been stung.
I have used them before and would say I was a regular customer spending over 1 or 2,000 pounds a year.
I asked is management would look into this and got the reply that the ticket was the cheapest The agent could find on his system. 3 times the standard airline rate. Was this ticket refundable and was it more or less than the standard flight would have been good info when booking.
If they cant beat the Standard Printed fare they should say.
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