Crystal representatives like Janet go above & beyond

Click here if this is your business
4.3 / 5
90% of users recommend this
Click here if this is your business

Guest's review of Crystal Travel -

“Crystal representatives like Janet go above and beyond”

Written on: 22/02/2014

I was half way through making a ticket puchase online via the Crystal website, but decided to give up as I then discovered that the ticket had an 18 hour stop in Madrid which had not been previously viewable on the website. I just went downstairs to make a cup of tea when I received a call from the advisor at Crystal, offering me a ticket at the same price but with only a 2 hour stop over at Madrid! Within 10 minutes I had the flight booked and secured, and she was so helpful. I was really impressed with how she had seen my situation and taken the initiative to offer me a better deal. Would definitely recommend Crystal as I have used them a few times now, even if the English isn't always that easy to understand from all the representatives...

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review