Very good service

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4.3 / 5
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Guest's review of Crystal Travel -

“Very good service”

Written on: 28/10/2013

We were 4 plus a baby. So I expected total cost to be 4x the "price per person" plus a small fee for the baby. I was therefore a bit surprised by the total cost of my booking which was simply 5x the price per passenger. At that time I called the customer line and explained there was a misunderstanding. I had no problems obtaining a refund and getting advice on cheaper options. Ironically, I ended up confirming the original flight as while it was a bit expensive, it was the most convenient.

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