Quick & reliable support

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★★★★☆
4.3 / 5
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Guest's review of Crystal Travel - www.crystaltravel.co.uk

“Quick and reliable support”

Written on: 08/07/2013

The challenge was that I had submitted an incorrect first name when booking the flight via Chrystal travel. Solving the issue was a bit bumpy until I got in contact with Roan from the Online Support. He quickly understood and immediately called the airline to arrange for the name change for the flight on the next day, while being extremely efficient and solving the issue before the airline's customer service hotline closed for the day. I appreciate the priority he gave to the issue and I was happy to be able to count on him to solve my problem so quickly.

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