Not Happy.

Click here if this is your business
4.3 / 5
90% of users recommend this
Click here if this is your business

Guest's review of Crystal Travel -

“Not Happy.”

Written on: 07/03/2013

I booked four tickets to Bangkok, paid for them, and then found out that no booking was made. I chased them up for a confirmation of tickets for three days but they apparently did not have them to begin with. I demanded a refund and ended up losing my chance to get cheap tickets from other places. I am very disappointed and unsatisfied with this agency. After taking my money, they didn't even seem to care about my dilemma of not getting a confirmation. I was the one calling them, not them calling me! None of the several agents I spoke to helped me.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review