Horrible chat option!!!!!!!!!!

★★★★☆
4.3 / 5
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Guest's review of Crystal Travel - www.crystaltravel.co.uk

“Horrible chat option!!!!!!!!!!”

Written on: 13/12/2012

I just tried your chat option which is their on the crystal travel's website
and i don't know the name of that person who is chatting with me after i tell him about my travel plans he told me to wait and chat got diconnected.....!!!!
I don't know whats going on.....Horrible!!
On website not even a single E-mail ID is available where i can try to write a complaint about all this. The experience was too bad......right now i am in India and not able to call their call center and they are not able to book a flight on chat then why they have a chat option on their website.

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