Cruise Miles Reviews - www.cruisemiles.com

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★★★★★

“The only way to cruise is with cruismiles.com !”

Written on: 14/08/2012 by lafincadelabodega (1 review written)

The best rewards progamme ever ! Its like airmiles but better. You can purchase cruisemiles or earn them to redeem against cruises. The cheapest and easiest way to book a cruise, hastle free, with good customer service. Not only that, cruisemiles holds many competitions and promo's through out the year. We actually won a FREE cruise, yes thats right a FREE cruise across the atlantic on a fantastic ship the Celebrity Eclipse! To find out more you need to join as its all too much to write in a… Read Full Review

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Ozziebroad's Response to lafincadelabodega's Review

Written on: 09/07/2013

Oh how times have changed.
Customer service is non-existent. Cruises are cancelled and no explanation, and no replies to countless emails..All the same
I fear that I have lost $3000 or more
I used to be able to purchase a cruise with 2500 CMs but now they are millions.
Also the range of offers has dwindled. The auctios used to have 78 cruise sto choose from .Now you cannot get more than about 10.

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★★★★★

“Best Cruise Site I've Ever Come Across!”

Written on: 03/08/2012 by Davey6 (1 review written)

It was by accident that I came across Cruisemiles a couple of years ago and two years on I couldn't be happier! We were nervous making our first booking using a voucher but everything went perfectly and our fears were for nothing. We have since been on two cruises with Cruisemiles, have two cruises currently booked and have recommended Cruisemiles to all our family and friends. Suddenly the biggest and best cruise ships all over the world are now affordable to the average Australian family like… Read Full Review

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Southportsusie's Response to Davey6's Review

Written on: 30/08/2013

Glad you enjoyed your cruises - I'd like to know your opinion of the company now, one year later.

I think you won't be getting another cruise from them, and any miles you still have are worthless.

Read all the current blogs and let us all know what you think now.

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★★★★★

“Hooked on cruising”

Written on: 03/08/2012 by eileenwalder (1 review written)

Living in Australia and being pensioners, I spent many sleepless nights trying to 'hook' onto a cruise where we could use our Cruisemiles voucher and afford to fly to the departure point. Finally after securing a cruise from New Jersey to Puerto Rico we decided to build a three months' holiday in the US and Caribbean around it. What fun the next 6 months were planning our journey, sites to see and cheap accommodation with flight specials across the world. However the highlight of the whole… Read Full Review

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Nomoresmoothsailing's Response to eileenwalder's Review

Written on: 01/09/2013

I know you dont feel the same now. I have seen some of your recent comments on forums and I agree with you. What has happened? The company grew too much too fast and supply couldnt meet demand.? When cruises were booked, was there actually cabins available or were they bought later, with other members money as needed? Now theres too many members wanting cabins that arent available, so excuses are made, cancellations begin, as does the speculations that come with NO customer service and answers to questions.

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Eileenwalder's reply to Nomoresmoothsailing's Comment

Written on: 01/09/2013

It seems you may be right. I have been trying to find a cruise ever since our last one but there are today only four on offer and they are next year, totally unavailable for us in Australia really as they are all out of the USA and require an unbelievable number of cruise miles for the cabins left. Were those other cabins ever available? I doubt it. I am now totally disillusioned and got no reply to my questions to customer service .

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★★★★★

“Smiling all the way”

Written on: 02/08/2012 by megtheminx (3 reviews written)

I first came across this company on eBay back in 2009 when they sold vouchers that you could exchange for cruises. Great idea, so I nervously invested in one and booked a transatlantic cruise from Miami to Rome for our honeymoon in April 2010. I worried for months whether or not I'd done the right thing, we were on a tight budget and couldn't have afforded a holiday like this at normal prices, but had I wasted our precious money? I didn't dare believe it would really happen until we stood next… Read Full Review

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Jlb0909's Response to megtheminx's Review

Written on: 14/03/2013

I"m afraid to say its NOT one big happy family.There are a lot of people who feel they have been ripped off,after buying cruisemiles and then seeing the prices recently increasing tenfold,making their miles almost worthless.As other reviewers on this site and other sites have said,customer service now is very poor and some people have been threatened with being blocked simply for trying to get their problems resolved.I personally am out of pocket by £1100.

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Ozziebroad's reply to Jlb0909's Comment

Written on: 09/07/2013

I am in the same situation
I was not notified my September British Isles cruise was cancelled and emailed countless times to ask why it had ''Deleted'' in my account? No reply for months when I received one sentence- It was cancelled and everyone was notified and offered another cruise''
Not me.
The Forum had a note that some people must had been left out from notification., must have been me.
After many emails asking for an alternative or restitution I have had no response. I am awaiting Roll check on my other cruise 20th August and am very apprehensive as it is only 5 weeks away and no word. I really believe I shall be let down again and with non=-cancellable expensive airfares Sydney to London return I have almost 6 weeks to fill in in UK and all that extra expense.

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