Stay away from Cox & Kings India

★★☆☆☆
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13% of users recommend this

sumit.dogra's review of Cox & Kings www.coxandkings.com

★★☆☆☆

“Stay away from Cox and Kings India”

Written on: 18/09/2011 by sumit.dogra (1 review written)

I had booked south-east asia tour through Cox and Kings India. I covered Thailand, Malaysia and Bali. The tour was not well organized by Cox and Kings. In other words, it was dreadful and appalling. Customer service was always lacking in standards. Pre-tour info/briefing was not given. Lot of aspects and inclusions about the tour were not informed to me. During the tour, the sightseeing trips were in disarray. The travel agent did not co-ordinate pick-up times with me for sightseeing. More often than not, the pick-up was late. They also missed in showing certain sightseeing places during the tour which were worth watching. The taxi drivers were always in a hurry to arrive at their destination which made the drive unpleasant. I regret availing the services of Cox and Kings India for my holiday tour. I strongly do not recommend Cox and Kings to other customers.

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Coxandkings's Response to sumit.dogra's Review

Written on: 21/01/2013

Dear Customer,

We would like to take a look into the matter immediately.
Can you please email us your contact no to communication.corp@coxandkings.com?

--Team Cox & Kings India

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Sumit.dogra's reply to Coxandkings's Comment

Written on: 21/01/2013

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