Condor Adventures Inc - www.condoradventuresinc.com

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“Condor Adventures Inc buyer beware”

★☆☆☆☆

written by KaydenceJames8 on 02/08/2014

Please take the time to read this before choosing this company for your travel needs. I wish I had paid attention to the reviews on the Better Business Bureau before we chose Condor Adventures Inc. to arrange our honeymoon. In April 2013 we paid Condor Adventures Inc. over $11,000 for a honeymoon to the Galapagos Islands. We were to spend 4 nights in Quito, Ecuador and take a cruise around the islands for 8 days. The night before our departure we got emails/phone calls from Condor Adventures saying they had waited until the last minute to wire transfer money to the cruise company and it would not get there in time to secure our reservations. The people at Condor AdventuresĀ told us the only way to secure our reservations in time would be paying the cruise company directly by credit card. Condor Adventures told us they would reimburse us in full as well as any charges incurred. We did the credit card transfer since we had no other option other than to forfeit a trip we had both looked forward to our entire lives. While traveling to Quito we received an email stating the exact same thing had happened with our hotel reservation and we would need to pay again. We did. We returned from our honeymoon to find that none of our phone calls or emails were being answered by Condor Adventures. Then the few times they did respond it was with vague promises of reimbursement with no dates or amounts specified. It has been two months. They have stopped communicating with us entirely. They owe us close to $7,000. The president of Condor Adventures told me that night before we left for Quito that they could not pay the credit card amount themselves to the cruise company because they were "maxed out" on their own cards paying for 4 other trips. These were her words. That means that our $11,000 that we entrusted to them to pay for OUR trip was used to pay for other trips. They basically spend whatever money comes in and then rely on more deposits to pay for their current expenses. Please do not fall victim to a company that would screw over a newlywed couple on their honeymoon. I realize that if people stop traveling with them we will probably never see that $7,000 again. However my husband and I agreed that we would risk it if it meant nobody else being harmed by Condor Adventures Inc.

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