ClearSky Holidays Reviews - www.clearskyholidays.com

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★☆☆☆☆

“Ripped off - don't get suckered!”

Written on: 31/07/2014 by Vickig68 (1 review written)

just had exactly the same experience on a trip to lake Como. The advertised hotel is full, flights at sensible times will be extra, alternative hotel costs higher as it includes breakfast (implication that the Best Western did not). Suggested hotel looks dire, not somewhere I'd stay, breakfast was included in the Groupon voucher so they've charged me extra for something I've already paid for...Like others before, i assumed that as a Groupon partner, they would be reputable...Will forward… Read Full Review

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★☆☆☆☆

“Never book with Clear Sky Holidays”

Written on: 08/05/2014 by Kalifig52 (1 review written)

I am suffering at the hands of Clear Skyy Holidays currently and Ihaven't even been on the trip to Marrakech! The hotel advertised on the voucher a 5 star, is 'fully booked' so they offered another one. The agent told me to google the new hotel. On inspection the hotel looked amazing so we went ahead and booked it with an upsale for an extra night. The confirmation arrived and on closer inspection discovered that the hotel wasn't the one we agreed to book? This hotel was certainly not 5 star, a… Read Full Review

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Kezzles26's Response to Kalifig52's Review

Written on: 12/05/2014

Having a similar experience myself, all a complete sham. You think if they are on wowcher / groupon that they must be reputable but far from it, from reading so may stories exactly like mine it's clear that their sales staff must be scripted to say hotels are full, this one will cost £100 extra, etc etc. shambles. Hope you get to enjoy some of your holiday

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Kalifig52's reply to Kezzles26's Comment

Written on: 12/05/2014

Sorry to hear you haver suffered at their hands too. It is so unessassary, upsetting and a waste of time booking with them. Yes you are right, it's all scripted and they don't bend. It has put a dampers on our holiday now but will try and look forward to it.
They should be reported for there unethical sales methods, I am considering it but it will only make me dwell on them more.

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★☆☆☆☆

“Not Happy ”

Written on: 18/03/2014

Bad overall service and the correspondence with Clearsky was not prompt at all. Not happy. … Read Full Review

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★☆☆☆☆

“Groupon voucher… big no no!”

Written on: 17/03/2014 by JosyP (1 review written)

I have had a similar experience to some, who have posted previously. We bought a voucher from groupon, where by you buy the voucher and then book the dates with the company that the deal is with, which was Clearsky Holidays. There were date issues, then when this got resolved, we had hotel issues. Where the hotel advertised in the deal was not available on the new dates. So then we had to book another hotel. Suffice to say, I will not be booking with this travel company again or buying a… Read Full Review

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★☆☆☆☆

“Not appealing ”

Written on: 15/03/2014 by OlierMick (1 review written)

I called Clearsky Holidays after seeing a rather appealing advert. But upon talking to one of their staff members, my view of them became less appealing. The person was trying to get me to book a better room which was way more expensive. Seems as though they get you to call and then try and get as much money out of the customer as possible. … Read Full Review

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★☆☆☆☆

“First time customer and now last time customer”

Written on: 14/03/2014 by BUSSY84 (1 review written)

This was the first time I had dealt with Clearsky holidays. I purchased a voucher break to Amsterdam on Groupon with this company. The availability (dates) are stated on the voucher, but when I called to book, they said the dates I wanted were NOT available. I just could not understand this and as I had already bought the voucher I could not do anything about it. I had to choose different dates. The whole experience with ClearSky holidays was an inconvenience and I am also disappointed in… Read Full Review

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★☆☆☆☆

“Poor ”

Written on: 12/03/2014

Tried to make a complaint via email, but there is just no response … Read Full Review

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★☆☆☆☆

“Total joke”

Written on: 10/03/2014 by neveragain_09 (1 review written)

After booking a holiday to Turkey through Clearsky holidays and them taking my payment, I was shocked to find that my hotel had been changed. To try and resolve this issue, I had to go through the trouble of many phone calls and emails, the majority of which went unanswered. The whole experience was terrible. … Read Full Review

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★☆☆☆☆

“Be warned”

Written on: 08/03/2014 by MOFC01 (1 review written)

Here to warn others about this company. I booked a weekend break voucher on groupon and thought it would be plain sailing after the purchase. But after calling Clearsky holidays to book the dates, all I got was one of their staff trying to get me to book a different hotel. After explaining that I just wanted to book the hotel that was advertised, he just would not listen to me, and kept on encouraging me to pursue what he wanted to sell me. I found this all rather displeasing and would not use… Read Full Review

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★☆☆☆☆

“Terrible Company - AVOID!”

Written on: 24/02/2014 by CR1985 (1 review written)

Horrendous service from start to finish of booking the holiday. ClearSky mucked up my original booking to Krakow with an Auschwitz tour by only booking myself and not my wife on the flight! I then had a call from a supervisor saying that he managed to get us both on a better flight at an earlier time so we could have more time in Krakow and he confirmed this would be at the same price. Great I thought, and was happy with the service... A week before we were about to travel, I checked my… Read Full Review

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★☆☆☆☆

“Fined By ABTA”

Written on: 18/02/2014 by Yorkstripper (1 review written)

We booked a 3 day break to Portugal with Clearsky a Jetline trading company. We were told that the published deal price had gone up due to our preferred travel dates. When we checked this out it was untrue. We were overcharged 30% more. We tried to resolve this before traveling, during our time there and since. To date we have had no response from the company. We reported the facts to ABTA who have confirmed that the company breached their code of conduct and that they have been fined for doing… Read Full Review

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★☆☆☆☆

“Avoid at all costs”

Written on: 11/02/2014

Before booking with Groupon for a trip to Prauge we rang clearsky to confirm if they had reasonable flight-times available for our trip. After being told the times we wanted WERE available we booked our Groupon voucher and within 5 minutes rang Clearsky back to confirm the flights we had temporarily reserved, only to be told that they were now available, however they now came with a "SUPPLEMENT".....£98 each extra!?!? DO NOT USE, AVOID… Read Full Review

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★☆☆☆☆

“Clear Sky Holidays - AVOID THIS COMPANY AT ALL COSTS!”

Written on: 23/01/2014

I would like to warn anyone thinking of using this supplier DO NOT USE THEM UNDER ANY circumstances… Read Full Review

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★☆☆☆☆

“Cheating customers daylight”

Written on: 07/01/2014

Never use this agency. We booked holiday on their web quoted price, when we come to pay they start to over charge, talking early flight charge on that day, but in fact there isn't later flight but only one flight to go to destination. And the strangest thing is we have been charged highest ticket price even higher than the highest price on flight website. And when ask airline they said we have never selling that price. Then they started charge credit card fees 2.5% which web deal said is… Read Full Review

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★☆☆☆☆

“Worst company do not book ”

Written on: 06/01/2014

Customer service is the worst i have experienced Having similar problem as the above after they charged extra £40.00 to fly from Luton which I could have for free on my voucher changed hotel was meant to be like for like It's not and they want more money for a double room which I booked anyway Terrible company please do not use They are not willing to help in anyway just want more money disgusting… Read Full Review

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★☆☆☆☆

“Would not book through this comany again!”

Written on: 16/11/2013 by jallum12 (1 review written)

I booked a Groupon voucher for 3 nights in Amsterdam. I chose th hotel i wanted out of the 2 on the offer and the time period which i wanted to go. Once bought and received, clear sky holidays contacted me to fill out a quick survey online. Here i again entered the details, so the time period i wanted to go and the hotel i wanted to stay at. When they phoned me, the person acted like he never had seen this survey so was a waste of my time. After extra money paying for flights as i wanted more… Read Full Review

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★☆☆☆☆

“THE ABSOLUTE WORST TRAVEL COMPANY”

Written on: 07/11/2013

To even call this a "company" is beyond a JOKE - it needs to be known that ClearSky Holidays ARE THE ABSOLUTE WORST TRAVEL COMPANY. After trying to book with them today, I was told I could have my dates and that a confirmation email would be sent through within 5 minutes. 2 hours later nothing. I had to call back myself, only to be told they didn't have the dates I asked for and that they couldn't find me any other dates. When asked about the dates available, I was told nothing was… Read Full Review

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★☆☆☆☆

“appalling”

Written on: 20/10/2013

never experienced anything like it! I would never attempt to book a holiday through this company again advise would be stay well clear! stupidly hadn't read reviews before purchased vouchers from wowcher fro an appealing 2 nights in Dublin could fly from quite a few airports and had a choice of 3 diff hotels so rang clearsky holidays before purchasing to check availability, yep all 3 hotels available can get brill flights from my chosen airport so booked voucher! rang back in space of an hour… Read Full Review

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★☆☆☆☆

“AVOID - dodgy prices, do not trust”

Written on: 16/10/2013 by hecsoft (1 review written)

I called after finding a price online which was pretty good. They said the price is no longer available and need to pay £100+ extra due to rooms being booked on a 'first come first served'. When I pointed out their prices advertised were misleading, the member of staff was not interested and told me to book somewhere else if I did not agree with their price. I would not trust this company to book anything for me. They sound dodgy, like merchants from a souk/market trying to haggle and rip you… Read Full Review

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Erose3's Response to hecsoft's Review

Written on: 20/10/2013

totally agreed just had more or less the exact same thing happen to me! I would tell anybody not to book with this company its appalling!

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Lizbabra's Response to hecsoft's Review

Written on: 07/01/2014

agree, dodgy price don't sell what they said,

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★☆☆☆☆

“DO NOT USE CLEARSKY”

Written on: 09/10/2013 by AliB1 (1 review written)

I booked a three day trip to Venice for me and my partner for February 2014 via Groupon. I then tried to book the holiday and was told by Clearsky that there were no flights available, even though I could go at anytime that month. They said that I could have flights if I was prepared to pay a considerable surcharge. I said I couldn't believe that all flights were already booked for a whole month so they suggested I could go for two days instead of three from London (I live in Scotland). I… Read Full Review

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Erose3's Response to AliB1's Review

Written on: 20/10/2013

Iv just had exact same experience with a voucher from voucher to go to Dublin but I rang the company before purchasing to check availability was told yes. Then rang them back after having purchased, no availability in 2 of the hotels I could stay in and only hotel available was a £130 charge! Im waiting for my money back from wowcher!

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