ClearSky Holidays Reviews - www.clearskyholidays.com

Click here if this is your business
★★☆☆☆
2.5 / 5
43% of users recommend this
Click here if this is your business
? Ask our helpful community of experts about this product or company
ClearSky Holidays www.clearskyholidays.com - Ask a question now

Media Gallery for ClearSky Holidays www.clearskyholidays.com

ClearSky Holidays www.clearskyholidays.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★☆☆☆☆

“Dishonest, profiteering rip off merchants !!!!!!”

Written on: 11/11/2014

I wish I had read earlier reviews before going through my recent experience. I purchased a Groupon Mystery deal for 2 nights accommodation and flights. This turned out to be in a hotel in Tallaght - half an hour from Dublin and an hour from the airport. The flights included a 6.am return from Dublin which would have involved checking out of the hotel at about 3.30am. The Clearsky advisor then sold me a flight "upgrade" so that instead of 1 and a half nights I would get 2 nights with a later… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Skichic1's Comment

Written on: 19/11/2014

Nov '14 :- Exactly the same thing happened to me.....naively paid extra for decent- timed flights to Prague and then realised they were with Ryanair. By sheer definition flights would be cheap so when I check, I could have got return flights for é29.99 AND the accommodation for cé30 per night...total less than é100 and I was charged é200. It's a disgrace and Groupon should stop helping out.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★☆☆☆☆

“Terrible Travel Company”

Written on: 09/11/2014

Terrible. Booked deal through Groupon, called Clear Sky Holidays and they asked for £150 surcharge plus they said we couldn't get into the 4* hotel advertised on Groupon only a 3* that was very far from the centre. I have since discovered that had I booked the flights directly with the airline and the hotel through Last Minute or Expedia I would have paid £170 less. Considering this is a 3 night holiday to Budapest that is a big amount to be ripped off by. I feel totally cheated… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“JUST AN AWFUL COMPANY”

Written on: 04/11/2014 by tzBrewer171 (1 review written)

JUST AN AWFUL COMPANY TO DEAL WITH. MISTAKES MADE EVEN DOWN TO MY TITLE OF MRS.(APPARENTLY NOT IMPORTANT AT BOARDER CONTROLS). THEY DON'T LISTEN TO WHAT THE CUSTOMER IS ASKING FOR. HOWEVER DUE TO THE FACT MY ICELAND TRIP STARTED AT £179 PP ON GROUPON AND ENDED UP AS £944 THEY DID (OUT OF THEIR OWN POCKET LOL) UPGRADE MY ROOM. DO THEY HONESTLY THINK WE ARE STUPID ???? PROBABLY THE WORST TRAVEL COMPANY I HAVE EVER HAD THE MISS FORTUNE OF USING. STICK TO YOUR LOCAL AGENTS SO AT LEAST YOU CAN… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Terrible birthday trip”

Written on: 29/09/2014 by 101Hutchinson (1 review written)

We booked from Wowcher a trip to Rome and when we tryed to book the flights we had to pay 134 pounds more just because! Avoid this company by any mean. They have been lying and scamming for too long… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Short 3 day break to Budapest using a wowcher voucher. ”

Written on: 04/09/2014 by YadiraSpencer (1 review written)

This is fairly long but worth the read if you want to protect your precious money. An awful company to deal with, unfortunately we trusted wowcher as a good company and thought that spread to their suppliers. My wife contacted Clearsky to book with our wowcher and they asked for the voucher number immediately and then proceeded to book our what we thought was our weekend away. Unfortunately for us it was just flights and hotel.  The agent spoke broken English with a heavy accent and was… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Cartajima's Comment

Written on: 21/09/2014

I have had exactly the same experience word for word you have put it so well i have been so stressed out because of the principal of the issue. I have sent all details to my credit card company and hope they will be able to refund us something, in the mean time i do not answer jetline phone calls and request contact by email they are very abusive but i remind them how happy i am to have on file with their unprofessional responses. I asked them not to make any more contact as i will be taking them to small claims court and it will be the best 25 euro i will have spent regardless of the outcome but perhaps it is groupon too as they are big players and show exercise more power i am still waiting for groupon to fully investigate they have responded but i will come in strong again i dont think they will want to send a representative to small claims court for such a small amount but for be it will be worth it.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★☆☆☆☆

“Ripped off - don't get suckered!”

Written on: 31/07/2014 by Vickig68 (1 review written)

just had exactly the same experience on a trip to lake Como. The advertised hotel is full, flights at sensible times will be extra, alternative hotel costs higher as it includes breakfast (implication that the Best Western did not). Suggested hotel looks dire, not somewhere I'd stay, breakfast was included in the Groupon voucher so they've charged me extra for something I've already paid for...Like others before, i assumed that as a Groupon partner, they would be reputable...Will forward… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Never book with Clear Sky Holidays”

Written on: 08/05/2014 by Kalifig52 (1 review written)

I am suffering at the hands of Clear Skyy Holidays currently and Ihaven't even been on the trip to Marrakech! The hotel advertised on the voucher a 5 star, is 'fully booked' so they offered another one. The agent told me to google the new hotel. On inspection the hotel looked amazing so we went ahead and booked it with an upsale for an extra night. The confirmation arrived and on closer inspection discovered that the hotel wasn't the one we agreed to book? This hotel was certainly not 5 star, a… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Kezzles26's Response to Kalifig52's Review

Written on: 12/05/2014

Having a similar experience myself, all a complete sham. You think if they are on wowcher / groupon that they must be reputable but far from it, from reading so may stories exactly like mine it's clear that their sales staff must be scripted to say hotels are full, this one will cost £100 extra, etc etc. shambles. Hope you get to enjoy some of your holiday

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Kalifig52's reply to Kezzles26's Comment

Written on: 12/05/2014

Sorry to hear you haver suffered at their hands too. It is so unessassary, upsetting and a waste of time booking with them. Yes you are right, it's all scripted and they don't bend. It has put a dampers on our holiday now but will try and look forward to it.
They should be reported for there unethical sales methods, I am considering it but it will only make me dwell on them more.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 2 Comments
★☆☆☆☆

“Not Happy ”

Written on: 18/03/2014

Bad overall service and the correspondence with Clearsky was not prompt at all. Not happy. … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Groupon voucher… big no no!”

Written on: 17/03/2014 by JosyP (1 review written)

I have had a similar experience to some, who have posted previously. We bought a voucher from groupon, where by you buy the voucher and then book the dates with the company that the deal is with, which was Clearsky Holidays. There were date issues, then when this got resolved, we had hotel issues. Where the hotel advertised in the deal was not available on the new dates. So then we had to book another hotel. Suffice to say, I will not be booking with this travel company again or buying a… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Not appealing ”

Written on: 15/03/2014 by OlierMick (1 review written)

I called Clearsky Holidays after seeing a rather appealing advert. But upon talking to one of their staff members, my view of them became less appealing. The person was trying to get me to book a better room which was way more expensive. Seems as though they get you to call and then try and get as much money out of the customer as possible. … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“First time customer and now last time customer”

Written on: 14/03/2014 by BUSSY84 (1 review written)

This was the first time I had dealt with Clearsky holidays. I purchased a voucher break to Amsterdam on Groupon with this company. The availability (dates) are stated on the voucher, but when I called to book, they said the dates I wanted were NOT available. I just could not understand this and as I had already bought the voucher I could not do anything about it. I had to choose different dates. The whole experience with ClearSky holidays was an inconvenience and I am also disappointed in… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Poor ”

Written on: 12/03/2014

Tried to make a complaint via email, but there is just no response … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Total joke”

Written on: 10/03/2014 by neveragain_09 (1 review written)

After booking a holiday to Turkey through Clearsky holidays and them taking my payment, I was shocked to find that my hotel had been changed. To try and resolve this issue, I had to go through the trouble of many phone calls and emails, the majority of which went unanswered. The whole experience was terrible. … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Be warned”

Written on: 08/03/2014 by MOFC01 (1 review written)

Here to warn others about this company. I booked a weekend break voucher on groupon and thought it would be plain sailing after the purchase. But after calling Clearsky holidays to book the dates, all I got was one of their staff trying to get me to book a different hotel. After explaining that I just wanted to book the hotel that was advertised, he just would not listen to me, and kept on encouraging me to pursue what he wanted to sell me. I found this all rather displeasing and would not use… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Terrible Company - AVOID!”

Written on: 24/02/2014 by CR1985 (1 review written)

Horrendous service from start to finish of booking the holiday. ClearSky mucked up my original booking to Krakow with an Auschwitz tour by only booking myself and not my wife on the flight! I then had a call from a supervisor saying that he managed to get us both on a better flight at an earlier time so we could have more time in Krakow and he confirmed this would be at the same price. Great I thought, and was happy with the service... A week before we were about to travel, I checked my… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Fined By ABTA”

Written on: 18/02/2014 by Yorkstripper (1 review written)

We booked a 3 day break to Portugal with Clearsky a Jetline trading company. We were told that the published deal price had gone up due to our preferred travel dates. When we checked this out it was untrue. We were overcharged 30% more. We tried to resolve this before traveling, during our time there and since. To date we have had no response from the company. We reported the facts to ABTA who have confirmed that the company breached their code of conduct and that they have been fined for doing… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Avoid at all costs”

Written on: 11/02/2014

Before booking with Groupon for a trip to Prauge we rang clearsky to confirm if they had reasonable flight-times available for our trip. After being told the times we wanted WERE available we booked our Groupon voucher and within 5 minutes rang Clearsky back to confirm the flights we had temporarily reserved, only to be told that they were now available, however they now came with a "SUPPLEMENT".....£98 each extra!?!? DO NOT USE, AVOID… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Clear Sky Holidays - AVOID THIS COMPANY AT ALL COSTS!”

Written on: 23/01/2014

I would like to warn anyone thinking of using this supplier DO NOT USE THEM UNDER ANY circumstances… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Cheating customers daylight”

Written on: 07/01/2014

Never use this agency. We booked holiday on their web quoted price, when we come to pay they start to over charge, talking early flight charge on that day, but in fact there isn't later flight but only one flight to go to destination. And the strangest thing is we have been charged highest ticket price even higher than the highest price on flight website. And when ask airline they said we have never selling that price. Then they started charge credit card fees 2.5% which web deal said is… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Worst company do not book ”

Written on: 06/01/2014

Customer service is the worst i have experienced Having similar problem as the above after they charged extra £40.00 to fly from Luton which I could have for free on my voucher changed hotel was meant to be like for like It's not and they want more money for a double room which I booked anyway Terrible company please do not use They are not willing to help in anyway just want more money disgusting… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview