ClearSky Holidays Reviews - www.clearskyholidays.com

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★★☆☆☆

“Ended up having to pay a supplement ”

Written on: 11/09/2013

Along with a previous reviewer, I myself was subjected to Clearsky’s money making ways. Having purchased a 2 night break to Majorca on wowcher, I was astonished to find upon making the booking with Clearsky, that they no longer had the dates due to over subscription. My reasoning, that these dates were advertised and that I had purchased the voucher with this in mind, fell on deaf ears. I ended up having to pay a supplement to get the dates I wanted, as that was the only time I could travel… Read Full Review

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★☆☆☆☆

“No Service...”

Written on: 09/09/2013

There doesn’t seem to be any sort of customer service, with this company. Documentation that we were supposed to receive arrived late and we were not notified of changes to our inbound flight. To tell you the truth my whole experience with ClearSky was just terrible… Read Full Review

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★☆☆☆☆

“Dates Not available”

Written on: 08/09/2013 by Dougieefr (1 review written)

“The dates are not available”, I was told. “What do you mean the dates are not available? I’ve paid for these dates and now you’re telling me they’re not available”. To say that this company is a rip off be an understatement!!!! … Read Full Review

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★☆☆☆☆

“Avoid”

Written on: 07/09/2013 by Jeffers_p80 (1 review written)

Definitely won’t be booking my holidays with Clearsky again. I bought a Wowcher break to Venice, but when it came to booking I was left aggrieved by the fact that Clearsky kept pushing me to go for another hotel which just happened to be higher in price. Their customer service is awful. … Read Full Review

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★☆☆☆☆

“Constant badgering”

Written on: 06/09/2013

Made an enquiry with regards to a weekend Getaway, was given a quote and I said I’d get back to them. After this I kept on receiving calls from them as to whether or not I was still interested. I said I was still thinking about it and that there was no need to keep calling and that I would be in touch. Even after this I still got calls from them. It felt like they were just desperate for a sale and didn’t care about what I was I saying. … Read Full Review

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★☆☆☆☆

“DONT use this company the mis sell ”

Written on: 11/08/2013 by nyreejane (1 review written)

ClearSky Holidays DONT use them. Once you have paid them they change the booking -- what you end up with is NOT what you had paid for and originally booked. They make any rubbish reason for the booking changing and really dont care. The worse company -- would Never use them again. … Read Full Review

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★☆☆☆☆

“DO NOT book with them”

Written on: 10/08/2013 by GRATTZIE1 (1 review written)

the worse customer service I have ever encountered! they are adding pounds to your holiday PRICE like you are adding sugar in a cookie! it's a shame that GRUPON promotes them and that they can take your money and then extra extra extra charge you for everything! how can this happen in 2013 and you are unable to claim your money back! shame on you ClearSky!how can ABTA allow this???? if you buy a pack of 4 nights they count the night flight eg 22:40 arriving ar 2am at your destination as 1 night… Read Full Review

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★☆☆☆☆

“Be very cautious”

Written on: 21/07/2013

Tried to make some very basic enquiries about recent Secret Escapes deal to Tuscany . Took some time to get an understandable english speaker . Not a clue where Tuscany was ,told them several times it was in Italy .My simple questions were met with a confused silence ,in the end the operator said " I call you back when I can find something out " That was 3 days ago ,needless to say I will not be taking up the Secret Escapes offer… Read Full Review

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★☆☆☆☆

“Terrible service from the start!”

Written on: 29/06/2013

I am never, EVER going with ClearSky again. What a total rip off and what terrible service from the start. I only booked through them by default as it was a Groupon offer, otherwise I'd never have gone with them. It's a surprise for someone special to me and the holiday isn't until December. I'm writing this review before even going so I really do hope nothing happens between now and then... I will try to get my money back but believe it's too late. I only booked it yesterday (28/06/2013)… Read Full Review

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★☆☆☆☆

“Why oh why did I book with them”

Written on: 27/06/2013

I so wish I hadn’t booked my holiday with this company. I should have read the reviews before I did. … Read Full Review

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★☆☆☆☆

“DO NOT USE THIS TERRIBLE COMPANY we booked and paid...”

Written on: 24/06/2013 by ngairi (1 review written)

DO NOT USE THIS TERRIBLE COMPANY we booked and paid for a trip to Roma and 48 hours before our trip they changed the booked accommodation putting us in a place miles out of town that was nothing like the hotel we had originally booked and paid for. once they have your money they do not care. really bad company for MISS SELLING… Read Full Review

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★☆☆☆☆

“Terrible”

Written on: 31/05/2013

Hello, I have bought from wowcher: 3 nights in October in 4 * Magaluf Beach House Hotel. After trying to redeem offer, travel agency does not have an offer for this price, and asks to pay an additional 70 pounds, adding wowcher price and aditional 70 pounds, deal is more expensive, even ~5 pounds. I did not expect such a thing. After spending 10 minutes on easyJet and booking pages, I found even cheaper deals than the 169 + 70 pounds. I would not be surprised if other wowchers buyers had to… Read Full Review

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★☆☆☆☆

“Do not use ”

Written on: 15/05/2013

Booked f1 tickets and stay in Barcelona through groupon. The hotel was not in Barcelona and there was no mention of this as when searching for both hotels there are 2 with identical names in barcelona and saaing as thats were the f1 was thats what we looked at as there was no mention of calella at all so the hotel was actually 40k outside Barcelona. We received a voucher saying the f1 tickets would be ready for collection from our hotel. On arriving at Barcelona airport we were about to get a… Read Full Review

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★☆☆☆☆

“Avoid like the plague!”

Written on: 02/05/2013

Just had to cancel a booking through groupon with clear sky holidays due to their awful service. Booked a 2 night stay to Amsterdam which I was really looking forward to. Clearsky called me to confirm the booking only to tell me I needed to pay a supplement charge of £80 per person! When i asked why, he said it was because the dates I had selected are "crucial" and they needed to charge more, even though there was no mention of this when I booked it. In the end, he was trying to sell me the… Read Full Review

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★☆☆☆☆

“don't buy from them!!! ”

Written on: 15/04/2013

I bought a ticket for Valencia trough woucher.co then I also e mail them for more information about the flight, hotel...just to make sure that everything will be fine, I expected to get an answer from them soon to provide me more informations about my holiday, nothing for the next couple of days, then I panic and I tried to look on line for their contact no when I've found all this bad reviews about them and then I realised what they were planning to do, they were waiting for my 7 days of… Read Full Review

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★☆☆☆☆

“DO NOT USE THIS COMPANY”

Written on: 15/04/2013 by ASHLING1303 (1 review written)

i booked an trip to barcelona for myself and my husband with formula one tickets purchased through clear sky with our hotel and that. i recieved one email from them to confirm and that is it. i emailed and called them on a number of occasions to ask for the f1 tickets to be emailed or posted to me and they said they couldnt because their supplier would not let them. i asked who their supplier was and what their number was and they would not tell me. i extended my trip with another company and… Read Full Review

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★☆☆☆☆

“AVOID”

Written on: 14/04/2013

I wish I haven't bought this holiday package… Read Full Review

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★☆☆☆☆

“Nightmare, horrendous experience”

Written on: 15/03/2013

Another Groupon purchaser, also bought an Early Bird deal from Clear Sky Holidays, but they couldn't get us two flights to Rome at a reasonable hour unless we paid an extra £30 each, which we reluctantly agreed to. They took £65 from my account. They rang back and said that my order wasn't going through, and told me that it looked like I was trying to act fraudulently by giving them an inaccurate Groupon security code. They rang back again and said that their manager had managed to get… Read Full Review

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★☆☆☆☆

“Don't use this company”

Written on: 14/03/2013

I purchased a weekend away to venice, through Groupon, however this holiday company said they knew nothing about it, when I asked why they hadn't contacted me. They had no dates available, unless I wanted to pay an extra £100 (£50 per person) to change flight times, which all of a sudden they said they had availability of!!! I would advise anybody using this company to re think, unless you want a disappointing experience. Our trip to venice was a much needed break which will not take place… Read Full Review

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★☆☆☆☆

“Untrustworthy”

Written on: 01/03/2013 by davidjfletcher88 (1 review written)

We booked a stag weekend in Magaluf for 9 people and was quoted £ 300 each to include flights ,all inclusive hotel & transfers for 2 nights. They took the deposit and said they would telephone back with the reference number. They rang 10 mins later having taken the deposit and told us they had not included £12 per person booking fee and a further £19 per person for the flight. Couldn't cancel as they had taken £2000 deposit. They are not trustworthy. Don't use them. I have reported them to… Read Full Review

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