ClearSky Holidays Reviews - www.clearskyholidays.com

Click here if this is your business
★★★☆☆
2.5 / 5
44% of users recommend this
Click here if this is your business
? Ask our helpful community of experts about this product or company
ClearSky Holidays www.clearskyholidays.com - Ask a question now

Media Gallery for ClearSky Holidays www.clearskyholidays.com

ClearSky Holidays www.clearskyholidays.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★☆☆☆☆

“Worst company do not book ”

Written on: 06/01/2014

Customer service is the worst i have experienced Having similar problem as the above after they charged extra £40.00 to fly from Luton which I could have for free on my voucher changed hotel was meant to be like for like It's not and they want more money for a double room which I booked anyway Terrible company please do not use They are not willing to help in anyway just want more money disgusting… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Would not book through this comany again!”

Written on: 16/11/2013 by jallum12 (1 review written)

I booked a Groupon voucher for 3 nights in Amsterdam. I chose th hotel i wanted out of the 2 on the offer and the time period which i wanted to go. Once bought and received, clear sky holidays contacted me to fill out a quick survey online. Here i again entered the details, so the time period i wanted to go and the hotel i wanted to stay at. When they phoned me, the person acted like he never had seen this survey so was a waste of my time. After extra money paying for flights as i wanted more… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Amazing service, would use again!”

Written on: 10/11/2013

The team at clearsky are amazing! Amazing deals and great flexibility, I just couldn't believe how smoothly everything went! Simple as contacting, booking, confirming and done! My trip to Russia was amazing!! I love clearsky, clearsky are really good!!! You should use clearsky if you want good stuff too!!!!! Great team please use them not anyone else because they suck! Clearsky have no hidden chargers or anything odd like that, love it!!! WOOO CLEARSKY YOU CLEARED MY HEART AND WROTE MY NAME IN… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“THE ABSOLUTE WORST TRAVEL COMPANY”

Written on: 07/11/2013

To even call this a "company" is beyond a JOKE - it needs to be known that ClearSky Holidays ARE THE ABSOLUTE WORST TRAVEL COMPANY. After trying to book with them today, I was told I could have my dates and that a confirmation email would be sent through within 5 minutes. 2 hours later nothing. I had to call back myself, only to be told they didn't have the dates I asked for and that they couldn't find me any other dates. When asked about the dates available, I was told nothing was… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“appalling”

Written on: 20/10/2013

never experienced anything like it! I would never attempt to book a holiday through this company again advise would be stay well clear! stupidly hadn't read reviews before purchased vouchers from wowcher fro an appealing 2 nights in Dublin could fly from quite a few airports and had a choice of 3 diff hotels so rang clearsky holidays before purchasing to check availability, yep all 3 hotels available can get brill flights from my chosen airport so booked voucher! rang back in space of an hour… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“AVOID - dodgy prices, do not trust”

Written on: 16/10/2013 by hecsoft (1 review written)

I called after finding a price online which was pretty good. They said the price is no longer available and need to pay £100+ extra due to rooms being booked on a 'first come first served'. When I pointed out their prices advertised were misleading, the member of staff was not interested and told me to book somewhere else if I did not agree with their price. I would not trust this company to book anything for me. They sound dodgy, like merchants from a souk/market trying to haggle and rip you… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Erose3's Response to hecsoft's Review

Written on: 20/10/2013

totally agreed just had more or less the exact same thing happen to me! I would tell anybody not to book with this company its appalling!

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Lizbabra's Response to hecsoft's Review

Written on: 07/01/2014

agree, dodgy price don't sell what they said,

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 2 Comments
★☆☆☆☆

“DO NOT USE CLEARSKY”

Written on: 09/10/2013 by AliB1 (1 review written)

I booked a three day trip to Venice for me and my partner for February 2014 via Groupon. I then tried to book the holiday and was told by Clearsky that there were no flights available, even though I could go at anytime that month. They said that I could have flights if I was prepared to pay a considerable surcharge. I said I couldn't believe that all flights were already booked for a whole month so they suggested I could go for two days instead of three from London (I live in Scotland). I… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Erose3's Response to AliB1's Review

Written on: 20/10/2013

Iv just had exact same experience with a voucher from voucher to go to Dublin but I rang the company before purchasing to check availability was told yes. Then rang them back after having purchased, no availability in 2 of the hotels I could stay in and only hotel available was a £130 charge! Im waiting for my money back from wowcher!

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★☆☆☆☆

“Clearsky Rip-Off”

Written on: 24/09/2013

I booked a holiday with Clearsky Holidays on WOWCHER to find when I contacted them they couldn't provide the flights for the dates I wanted unless I paid more money. They are trying to palm and pressure me into taking a 3* holiday to Spain, Poland or Budapest instead of a 4* in Amsterdam. I spoke to the manager and he was abrupt and just spoke over me. I offered to accept the new Barcelona offer they have just put on to find flights and or hotels don't go unless I pay more money!!!! They have… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Nforsyth's Comment

Written on: 09/01/2014

Exactly the same happened to me using a groupon voucher today even when you described when the manager just kept on speaking over you!

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★☆☆☆☆

“Useless....... DONT BOOK WITH CLEARSKY ”

Written on: 23/09/2013 by nnick136 (1 review written)

Brought a voucher via groupon for a 3 day Scotland trip. after being on the phone for half an hour to try and book the trip, which was not possible i had to get a refund from Groupon. Customer service was rubbish, information was poor, glad that I did not have to book with them as I was not confident of there abilities to organise anything. During the call I was constantly left on hold. Just avoid at all costs. They dont even deserve 1 star… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Don’t give them the time of day”

Written on: 17/09/2013

Booked a break through wowcher with Clearsky holidays. Three weeks before we were set to travel we were told that there was no availability, and that we could go at a later date but would have to pay extra. We said no we didn’t want to do that, we wanted to go on the holiday we have paid for and booked. To this we were told that we would have to go to wowcher to get our money back. Dreadful company. … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Where is the regulation”

Written on: 16/09/2013

An Appalling company that basically tried to get as much money out me as possible. I really don’t know how they can still be operating, are there no travel regulatory bodies that check companies like this out??? … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Here to warn others”

Written on: 14/09/2013 by fleeced_01 (2 reviews written)

Another Person who bought a voucher from Wowcher (not funny), for a Paris break with ClearSky Holidays. The agent could not get us descent flight times. The times we were offered left us very little time in Paris at all. And to top it all off he said we could get better flights for a supplement charge. I could not believe I was being had like this. As we had already purchased the voucher, we had no other alternative but to pay the supplement. The only good thing to come out of this, is that I… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“Customer service needs work”

Written on: 13/09/2013 by Traver_sp (1 review written)

The person who I spoke to at ClearSky was a bit rude and I found it hard sometimes to understand what he was saying. I did eventually book, but it was a long process. … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“Lucky I saw these reviews”

Written on: 12/09/2013 by Linnyy76 (1 review written)

I saw one of their deals advertised online and gave them a call. Wasn’t all to impressed with the way the phone call was going i.e. the person couldn’t answer all my questions. So then I decided before booking anything, to check out what the reviews said about this company. Let’s just say thank god I checked. … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“Ended up having to pay a supplement ”

Written on: 11/09/2013

Along with a previous reviewer, I myself was subjected to Clearsky’s money making ways. Having purchased a 2 night break to Majorca on wowcher, I was astonished to find upon making the booking with Clearsky, that they no longer had the dates due to over subscription. My reasoning, that these dates were advertised and that I had purchased the voucher with this in mind, fell on deaf ears. I ended up having to pay a supplement to get the dates I wanted, as that was the only time I could travel… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“No Service...”

Written on: 09/09/2013

There doesn’t seem to be any sort of customer service, with this company. Documentation that we were supposed to receive arrived late and we were not notified of changes to our inbound flight. To tell you the truth my whole experience with ClearSky was just terrible… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Dates Not available”

Written on: 08/09/2013 by Dougieefr (1 review written)

“The dates are not available”, I was told. “What do you mean the dates are not available? I’ve paid for these dates and now you’re telling me they’re not available”. To say that this company is a rip off be an understatement!!!! … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Avoid”

Written on: 07/09/2013 by Jeffers_p80 (1 review written)

Definitely won’t be booking my holidays with Clearsky again. I bought a Wowcher break to Venice, but when it came to booking I was left aggrieved by the fact that Clearsky kept pushing me to go for another hotel which just happened to be higher in price. Their customer service is awful. … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Constant badgering”

Written on: 06/09/2013

Made an enquiry with regards to a weekend Getaway, was given a quote and I said I’d get back to them. After this I kept on receiving calls from them as to whether or not I was still interested. I said I was still thinking about it and that there was no need to keep calling and that I would be in touch. Even after this I still got calls from them. It felt like they were just desperate for a sale and didn’t care about what I was I saying. … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“DONT use this company the mis sell ”

Written on: 11/08/2013 by nyreejane (1 review written)

ClearSky Holidays DONT use them. Once you have paid them they change the booking -- what you end up with is NOT what you had paid for and originally booked. They make any rubbish reason for the booking changing and really dont care. The worse company -- would Never use them again. … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview