ClearSky Holidays Reviews - www.clearskyholidays.com

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★★☆☆☆
2.4 / 5
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★★★★★

“City break”

Written on: 29/01/2014

I have contacted the company on available dates for the deal i bought. They have advised me to travel earlier in order to get more time in Venice, which i did for a small extra cost but didn't mind as gave us more time. And it was only a small fee. As we never been to venice, we were very much looking forward to the break. Venice was lovely, very romantic. There were no problems with booking or hotel itself,and we will look out for more deals through Clear sky… Read Full Review

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★★★★★

“our holiday”

Written on: 24/01/2014 by PaulSP (1 review written)

As we had to alter our dates due to my wife suddenly falling ill, we had to change our dates around and they did everything they could to help us, so thank you again. When our long awaited holiday date arrived, we couldn't be happier. We have chosen an all inclusive deal as it was difficult for my wife to sometimes walk long distance from the hotel and the beach (which was close by). The meals were very good, not excellent, but of good standard and plentiful. Staff at the hotel was very… Read Full Review

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★★★★★

“Budapest, 3 Corners Hotel Art”

Written on: 24/01/2014

Very good deal with some decent flight times. Vouchers received in time. Superb service. Great hotel with excellent facilities, situated right in th centre, easy to walk to all facilities so ideal location. Staff very friendly and helpful, we would definitely go back there… Read Full Review

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★☆☆☆☆

“Clear Sky Holidays - AVOID THIS COMPANY AT ALL COSTS!”

Written on: 23/01/2014

I would like to warn anyone thinking of using this supplier DO NOT USE THEM UNDER ANY circumstances… Read Full Review

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★★★★☆

“Happy days”

Written on: 16/01/2014 by AM60 (1 review written)

Great value, easy to book!Kept us informed in the run up to holiday,holiday was very well organized.This was all for a deal to Berlin.Hotel was good, we didn't like the room we were given as had view to the backyard,but we managed to change that to a room with a better view!Hurray-the staff was so helpful.Thank you for a great deal!… Read Full Review

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★★★★★

“Reykjavik”

Written on: 10/01/2014 by EmskiC (1 review written)

Very efficient, everything arranged as promised. Nelly was excellent at emailing back if we had any queries. Hotel in great location, staff friendly and helpful, very good breakfast… Read Full Review

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★★★★★

“good,not expensive holiday”

Written on: 09/01/2014 by HolmesAl (1 review written)

Our resent stay in Albatros Premier hotel in Istanbul: clearsky staff very helpful with booking and following enquiries. The travel went smoothly. Hotel - very good for a mid-budget hotel in an amazing location, would definitely stay there again. Recommend to friends and family to look at clearsky deals! thank you… Read Full Review

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★☆☆☆☆

“Cheating customers daylight”

Written on: 07/01/2014

Never use this agency. We booked holiday on their web quoted price, when we come to pay they start to over charge, talking early flight charge on that day, but in fact there isn't later flight but only one flight to go to destination. And the strangest thing is we have been charged highest ticket price even higher than the highest price on flight website. And when ask airline they said we have never selling that price. Then they started charge credit card fees 2.5% which web deal said is… Read Full Review

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★☆☆☆☆

“Worst company do not book ”

Written on: 06/01/2014

Customer service is the worst i have experienced Having similar problem as the above after they charged extra £40.00 to fly from Luton which I could have for free on my voucher changed hotel was meant to be like for like It's not and they want more money for a double room which I booked anyway Terrible company please do not use They are not willing to help in anyway just want more money disgusting… Read Full Review

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★☆☆☆☆

“Would not book through this comany again!”

Written on: 16/11/2013 by jallum12 (1 review written)

I booked a Groupon voucher for 3 nights in Amsterdam. I chose th hotel i wanted out of the 2 on the offer and the time period which i wanted to go. Once bought and received, clear sky holidays contacted me to fill out a quick survey online. Here i again entered the details, so the time period i wanted to go and the hotel i wanted to stay at. When they phoned me, the person acted like he never had seen this survey so was a waste of my time. After extra money paying for flights as i wanted more… Read Full Review

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★★★★★

“Amazing service, would use again!”

Written on: 10/11/2013

The team at clearsky are amazing! Amazing deals and great flexibility, I just couldn't believe how smoothly everything went! Simple as contacting, booking, confirming and done! My trip to Russia was amazing!! I love clearsky, clearsky are really good!!! You should use clearsky if you want good stuff too!!!!! Great team please use them not anyone else because they suck! Clearsky have no hidden chargers or anything odd like that, love it!!! WOOO CLEARSKY YOU CLEARED MY HEART AND WROTE MY NAME IN… Read Full Review

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★☆☆☆☆

“THE ABSOLUTE WORST TRAVEL COMPANY”

Written on: 07/11/2013

To even call this a "company" is beyond a JOKE - it needs to be known that ClearSky Holidays ARE THE ABSOLUTE WORST TRAVEL COMPANY. After trying to book with them today, I was told I could have my dates and that a confirmation email would be sent through within 5 minutes. 2 hours later nothing. I had to call back myself, only to be told they didn't have the dates I asked for and that they couldn't find me any other dates. When asked about the dates available, I was told nothing was… Read Full Review

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★☆☆☆☆

“appalling”

Written on: 20/10/2013

never experienced anything like it! I would never attempt to book a holiday through this company again advise would be stay well clear! stupidly hadn't read reviews before purchased vouchers from wowcher fro an appealing 2 nights in Dublin could fly from quite a few airports and had a choice of 3 diff hotels so rang clearsky holidays before purchasing to check availability, yep all 3 hotels available can get brill flights from my chosen airport so booked voucher! rang back in space of an hour… Read Full Review

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★☆☆☆☆

“AVOID - dodgy prices, do not trust”

Written on: 16/10/2013 by hecsoft (1 review written)

I called after finding a price online which was pretty good. They said the price is no longer available and need to pay £100+ extra due to rooms being booked on a 'first come first served'. When I pointed out their prices advertised were misleading, the member of staff was not interested and told me to book somewhere else if I did not agree with their price. I would not trust this company to book anything for me. They sound dodgy, like merchants from a souk/market trying to haggle and rip you… Read Full Review

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Erose3's Response to hecsoft's Review

Written on: 20/10/2013

totally agreed just had more or less the exact same thing happen to me! I would tell anybody not to book with this company its appalling!

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Lizbabra's Response to hecsoft's Review

Written on: 07/01/2014

agree, dodgy price don't sell what they said,

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★☆☆☆☆

“DO NOT USE CLEARSKY”

Written on: 09/10/2013 by AliB1 (1 review written)

I booked a three day trip to Venice for me and my partner for February 2014 via Groupon. I then tried to book the holiday and was told by Clearsky that there were no flights available, even though I could go at anytime that month. They said that I could have flights if I was prepared to pay a considerable surcharge. I said I couldn't believe that all flights were already booked for a whole month so they suggested I could go for two days instead of three from London (I live in Scotland). I… Read Full Review

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Erose3's Response to AliB1's Review

Written on: 20/10/2013

Iv just had exact same experience with a voucher from voucher to go to Dublin but I rang the company before purchasing to check availability was told yes. Then rang them back after having purchased, no availability in 2 of the hotels I could stay in and only hotel available was a £130 charge! Im waiting for my money back from wowcher!

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★☆☆☆☆

“Clearsky Rip-Off”

Written on: 24/09/2013

I booked a holiday with Clearsky Holidays on WOWCHER to find when I contacted them they couldn't provide the flights for the dates I wanted unless I paid more money. They are trying to palm and pressure me into taking a 3* holiday to Spain, Poland or Budapest instead of a 4* in Amsterdam. I spoke to the manager and he was abrupt and just spoke over me. I offered to accept the new Barcelona offer they have just put on to find flights and or hotels don't go unless I pay more money!!!! They have… Read Full Review

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Nforsyth's Comment

Written on: 09/01/2014

Exactly the same happened to me using a groupon voucher today even when you described when the manager just kept on speaking over you!

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★☆☆☆☆

“Useless....... DONT BOOK WITH CLEARSKY ”

Written on: 23/09/2013 by nnick136 (1 review written)

Brought a voucher via groupon for a 3 day Scotland trip. after being on the phone for half an hour to try and book the trip, which was not possible i had to get a refund from Groupon. Customer service was rubbish, information was poor, glad that I did not have to book with them as I was not confident of there abilities to organise anything. During the call I was constantly left on hold. Just avoid at all costs. They dont even deserve 1 star… Read Full Review

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★☆☆☆☆

“Don’t give them the time of day”

Written on: 17/09/2013

Booked a break through wowcher with Clearsky holidays. Three weeks before we were set to travel we were told that there was no availability, and that we could go at a later date but would have to pay extra. We said no we didn’t want to do that, we wanted to go on the holiday we have paid for and booked. To this we were told that we would have to go to wowcher to get our money back. Dreadful company. … Read Full Review

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★☆☆☆☆

“Where is the regulation”

Written on: 16/09/2013

An Appalling company that basically tried to get as much money out me as possible. I really don’t know how they can still be operating, are there no travel regulatory bodies that check companies like this out??? … Read Full Review

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★☆☆☆☆

“Here to warn others”

Written on: 14/09/2013 by fleeced_01 (2 reviews written)

Another Person who bought a voucher from Wowcher (not funny), for a Paris break with ClearSky Holidays. The agent could not get us descent flight times. The times we were offered left us very little time in Paris at all. And to top it all off he said we could get better flights for a supplement charge. I could not believe I was being had like this. As we had already purchased the voucher, we had no other alternative but to pay the supplement. The only good thing to come out of this, is that I… Read Full Review

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