ClearSky Holidays Reviews - www.clearskyholidays.com

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Latest Reviews

★★★★☆

“credit where due!”

Written on: 28/05/2015 by Maleah246 (1 review written)

After reading awful reviews on clear sky it made me nervous as read reviews after booking but I had no problems with the booking & in fact was one of the best holidays I have experienced to Corfu excellent value for money would definitely book with them again… Read Full Review

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★☆☆☆☆

“Zero Star Company! ”

Written on: 29/04/2015 by aemerson (1 review written)

Two days before departing before our trip to Greece, Clear Sky Holidays informs us that we will not be staying at the hotel we originally booked two months prior. Instead, they booked us for a hotel that was further away from the city centre, which cost us more in Taxis and excursions. They were not accommodating at all and refused to compensate us in any form. Even when trip advisor named the original hotel we were supposed to stay at, much better than the one we moved to. On top of this… Read Full Review

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★☆☆☆☆

“Absolutely appalling company”

Written on: 19/04/2015 by sharnab (1 review written)

I have today booked a holiday through this terrible company! The price that I was quoted online was nearly £100 less than the actual price I ended up having to pay. The extra fees were £20 per person handling fees, £19.99 for the online check-in per person, £26 credit card fee and a couple of other fees that I can't remember the reason! I was asked if I wanted transfers for me & my friend to & from the hotel, I asked for a price & was quoted £48. It is a 15 minute journey from the airport… Read Full Review

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★☆☆☆☆

“Steer Clear!”

Written on: 23/03/2015 by markyb705242 (2 reviews written)

We booked a short break to Dublin. What Clear Sky/JT holidays didn't do was give us the details for online booking, we checked their FAQs and were told to use the email and credit card number that we booked with, they neglected to tell us until we tried to check in the night before and found out that it was a 3rd party who'd booked the flights with a different email address and credit card. Clear Sky/JT holidays had not given us any of these details and as we were flying early we could not get… Read Full Review

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★☆☆☆☆

“I got a voucher for Prague online, and it stated it...”

Written on: 08/03/2015 by Dominguezym15 (1 review written)

I got a voucher for Prague online, and it stated it was 99 pounds each person for two nights, the dates I wanted were sold out, and they offered me other dates in May with a surplus of 39 pounds each ticket, the flight we were given was an extremely late one, and then they sold us other flights for an extra 50 pounds each, all together they charged us an extra 200 pounds, a little research, showed the hotel was £71 for two nights, and the flights 123£, so where did the rest go? STAY AWAY… Read Full Review

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Nessi's Comment

Written on: 26/05/2015

But the rest seemed to be £6, isn't it?

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Nessi's Comment

Written on: 26/05/2015

But the rest seemed to be £6, isn't it?

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★☆☆☆☆

“Awful Experience”

Written on: 16/02/2015 by ybaillie (1 review written)

I bought a Mystery City Break voucher with Groupon for 3 nights away. We were supposed to find out the day before we left what city we were going to in Europe. However, the day after booking I was contacted by Clear Sky to confirm dates and they told me where we were going. The agent I spoke with pressured me excessively to pay more for extras. When I refused these extras, he berated me and told me I was making bad decisions. He finally got me to pay an extra five pounds for free breakfast… Read Full Review

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★☆☆☆☆

“WORST EXPERIENCE OF MY LIFE, TOTAL RIP OFF”

Written on: 14/02/2015 by Martain (1 review written)

NEVER NEVER NEVER USE THIS COMPANY. Seen Groupon advertising vouchers for 3 night mystery break away for €169 per voucher, 2 for couple, so total of €338. Had obtained a number of products of Groupon and never had a problem, so expected the same. From the moment we started using ClearSky holidays it was total hassle. Staff were rude and applying pressure all the time to book. Initially obtained trip to Lisbon and told there would be a surcharge of €100 for a Hotel as none available at… Read Full Review

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★☆☆☆☆

“Ridiculous ”

Written on: 13/02/2015

We bought a package for Marrakech last night for 2 nights, after we called the agent to arrange the details we were told that there is not a single weekend available, even if the dates on the website(groupon.co.uk) were available, after changing our plans from Marrakech to Milan, we were told that our flights were arriving 11pm of the first day and leaving 6am(!!) of the last day, so you merely have one day to enjoy(and forced to go to bed early), instead of at least 2 proper days and 2 nights… Read Full Review

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★☆☆☆☆

“Booked a holiday to Barcelona, They managed to squeeze...”

Written on: 02/02/2015 by AshlynReilly137 (1 review written)

Booked a holiday to Barcelona, They managed to squeeze me out with extras for up to £ 200 , but the worst was that the hotel that was on the voucher was not booked , they booked a low cost hotel with similar name and made me believe that they had booked the one which was promised on the voucher… Read Full Review

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★☆☆☆☆

“ClearSky Holidays: Worst company I have ever experienced. ”

Written on: 23/01/2015 by Malakai106 (1 review written)

I purchased a holiday package through Groupon which ended in, frankly, a disappointment. We paid the two lots of £219 for two people to go to Iceland, but there were multiple extras added on by the ClearSky representative whilst booking over the phone. Firstly we were told that we needed to pay extra to get an airline ticket that got us to Iceland before 11pm, which was not specified on the deals page. But, for the comparatively small price to get a decent flight, we paid. What really… Read Full Review

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Awellard's Comment

Written on: 24/01/2015

It has just happened to me. I booked a holiday package through Groupon was overcharged by £200 with all the extras.

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Nessi's Comment

Written on: 26/05/2015

My God! That sounds too abusive! I'm so sorry they did that. I have seen offers in Groupon but I've decided to read some reviews first; obviously, these are not helping to go and book with this company at all.

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Nessi's Comment

Written on: 26/05/2015

My God! That sounds too abusive! I'm so sorry they did that. I have seen offers in Groupon but I've decided to read some reviews first; obviously, these are not helping to go and book with this company at all.

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★☆☆☆☆

“AVOID!!!!!”

Written on: 17/01/2015

Brought a deal through Wowcher for a 3 night stay in Iceland. Had just came out of hospital and received an email from Wowcher and wanted to give myself something to look forward to. I now know what it means when something is too good to be true. It was with clearskys/ jt travel and I've had one problem after another. The staff don't speak English very well and advised me that my hotel of choice was fully booked and had to go with another hotel, was asked if I was happy to go ahead I advised… Read Full Review

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★☆☆☆☆

“Do not use ”

Written on: 12/12/2014 by Allyson19 (1 review written)

I booked a weekend away to Berlin for the Christmas markets through Woucher and the package was through ClearSky. The whole experience was time consuming, involved additional costs and was thouroughly unpleasent. I was slight scpectical due to the good value but didnt expect anything this bad. The team are based in India have little to no customer service skills, have no idea of what promotions or voichers they currently have on offer depite you having to send them a copy of your voucher first… Read Full Review

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★☆☆☆☆

“Awful - Avoid at ALL COSTS!”

Written on: 01/12/2014 by EasyTigrr (1 review written)

Bought a holiday for my husband and I to Malta through Groupon - for £99 each. When I called ClearSky up to book it, they told me the flights were late on an evening leaving from one aiport - returning early in the morning to a DIFFERENT airport. Obviously this was ridiculous, so I asked about changing them and was told that it would £69pp to get better flights from the SAME AIRPORT. I was put under pressure to book these on the phone at the time, because otherwise the price could go up… Read Full Review

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★☆☆☆☆

“Dishonest, profiteering rip off merchants !!!!!!”

Written on: 11/11/2014

I wish I had read earlier reviews before going through my recent experience. I purchased a Groupon Mystery deal for 2 nights accommodation and flights. This turned out to be in a hotel in Tallaght - half an hour from Dublin and an hour from the airport. The flights included a 6.am return from Dublin which would have involved checking out of the hotel at about 3.30am. The Clearsky advisor then sold me a flight "upgrade" so that instead of 1 and a half nights I would get 2 nights with a later… Read Full Review

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Skichic1's Comment

Written on: 19/11/2014

Nov '14 :- Exactly the same thing happened to me.....naively paid extra for decent- timed flights to Prague and then realised they were with Ryanair. By sheer definition flights would be cheap so when I check, I could have got return flights for é29.99 AND the accommodation for cé30 per night...total less than é100 and I was charged é200. It's a disgrace and Groupon should stop helping out.

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★☆☆☆☆

“Terrible Travel Company”

Written on: 09/11/2014

Terrible. Booked deal through Groupon, called Clear Sky Holidays and they asked for £150 surcharge plus they said we couldn't get into the 4* hotel advertised on Groupon only a 3* that was very far from the centre. I have since discovered that had I booked the flights directly with the airline and the hotel through Last Minute or Expedia I would have paid £170 less. Considering this is a 3 night holiday to Budapest that is a big amount to be ripped off by. I feel totally cheated… Read Full Review

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★☆☆☆☆

“JUST AN AWFUL COMPANY”

Written on: 04/11/2014 by tzBrewer171 (1 review written)

JUST AN AWFUL COMPANY TO DEAL WITH. MISTAKES MADE EVEN DOWN TO MY TITLE OF MRS.(APPARENTLY NOT IMPORTANT AT BOARDER CONTROLS). THEY DON'T LISTEN TO WHAT THE CUSTOMER IS ASKING FOR. HOWEVER DUE TO THE FACT MY ICELAND TRIP STARTED AT £179 PP ON GROUPON AND ENDED UP AS £944 THEY DID (OUT OF THEIR OWN POCKET LOL) UPGRADE MY ROOM. DO THEY HONESTLY THINK WE ARE STUPID ???? PROBABLY THE WORST TRAVEL COMPANY I HAVE EVER HAD THE MISS FORTUNE OF USING. STICK TO YOUR LOCAL AGENTS SO AT LEAST YOU CAN… Read Full Review

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★☆☆☆☆

“Terrible birthday trip”

Written on: 29/09/2014 by 101Hutchinson (1 review written)

We booked from Wowcher a trip to Rome and when we tryed to book the flights we had to pay 134 pounds more just because! Avoid this company by any mean. They have been lying and scamming for too long… Read Full Review

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★☆☆☆☆

“Short 3 day break to Budapest using a wowcher voucher. ”

Written on: 04/09/2014 by YadiraSpencer (1 review written)

This is fairly long but worth the read if you want to protect your precious money. An awful company to deal with, unfortunately we trusted wowcher as a good company and thought that spread to their suppliers. My wife contacted Clearsky to book with our wowcher and they asked for the voucher number immediately and then proceeded to book our what we thought was our weekend away. Unfortunately for us it was just flights and hotel.  The agent spoke broken English with a heavy accent and was… Read Full Review

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Cartajima's Comment

Written on: 21/09/2014

I have had exactly the same experience word for word you have put it so well i have been so stressed out because of the principal of the issue. I have sent all details to my credit card company and hope they will be able to refund us something, in the mean time i do not answer jetline phone calls and request contact by email they are very abusive but i remind them how happy i am to have on file with their unprofessional responses. I asked them not to make any more contact as i will be taking them to small claims court and it will be the best 25 euro i will have spent regardless of the outcome but perhaps it is groupon too as they are big players and show exercise more power i am still waiting for groupon to fully investigate they have responded but i will come in strong again i dont think they will want to send a representative to small claims court for such a small amount but for be it will be worth it.

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★★★★★

“Iceland short break”

Written on: 01/08/2014 by O'Keefefc117 (1 review written)

Had an amazing shortbreak in Rejkavic. The hotel matched the description perfectly, the Golden Circle tour was excellent and good value for money. We also went on the Northern Lights Tour. The guide was very knowledgable and even emailed photos to us after our departure. All in all, fantastic value for money, would not hesitate to book with Clear Sky again… Read Full Review

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★☆☆☆☆

“Ripped off - don't get suckered!”

Written on: 31/07/2014 by Vickig68 (1 review written)

just had exactly the same experience on a trip to lake Como. The advertised hotel is full, flights at sensible times will be extra, alternative hotel costs higher as it includes breakfast (implication that the Best Western did not). Suggested hotel looks dire, not somewhere I'd stay, breakfast was included in the Groupon voucher so they've charged me extra for something I've already paid for...Like others before, i assumed that as a Groupon partner, they would be reputable...Will forward… Read Full Review

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