written by on 25/01/2013
I too purchased a deal on Groupon for a trip for two next month, to find that they didn’t have anything available. I found this quite strange as I bought the 'Early Bird' tickets! I found the customer service when I called very poor. They said they would call back in 10 mins after some confusion their end and I had to call them after two hours. They behave completely unprofessional on the phone and I have just requested my money back from Groupon. Reading other reviews I feel I may have got off lightly. To all reading, a company to just avoid.
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Leanstone's Comment
Written on: 19/02/2013
Thanks a lot for timely warning. I hate companies like these as I was just about to book one myself and thought I would read reviews first.
Antony