Cheap Tickets Cancelled my flights & cost me more money

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dlredmann's review of Cheap Tickets, www.cheaptickets.com

“Cheap Tickets Cancelled my flights and cost me more money”

★☆☆☆☆

written by dlredmann on 10/07/2014

Cheap Tickets Cancelled my flight between HI islands, then cancelled all my flights without notification and without any good cause. The customer service is hired outside the organization and can not help in making any decisions on airline flights. The left hand doesn't know what the right is doing. I would not recommend using Cheap Tickets.

I wished they would of made corrections and suggestions on a better solution other than cancelling all my flights. I was okay with the one flight between the islands. It cost me $600.00 more to reschedule, but when Cheap Tickets cancelled my flight from MCI to Hawaii and the flight back, it cost over $1,000.00. I'm talking about two people, my husband and I where planning this trip for over 3 years. It is for our 35th wedding anniversary.

So what the cost was $2531.75 turned out to be $3600.00+. In my own opinion Cheap Tickets should of come up with something better than cancelling my flights. That was very bad on their part. I am so sorry that I considered and purchased tickets from them. I hope that you who read this remember my experience and consider using another service provider, one that doesn't hiring outside the company customer service. They can not provide the support for airline customer service that is needed. They cannot reschedule or try and help you get new flights to compensate for cancellations.

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