Written on: 18/09/2013
I reserved a Wellton Centrum Hotel & SPA with your website - CheapTickets. Unfortunately, it turned out that the hotel is still in construction. You sold me a night in a closed hotel, which will be open in December. It's unprofessional and idiotic! For the compensation for this case I am request for change hotel and upgrade in the same price. I wrote that to the advisor in your chat but she spoke that, she can't help me and I may call from Poland to USA for change reservation. Are you crazy?!
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