Catch Flight Reviews - www.catchflight.co.uk

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★★★☆☆
3.2 / 5
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Latest Reviews

★★★★★

“Quite satisfied and happy with the service”

Written on: 01/02/2015 by mazingwa (1 review written)

i Have booked tickets for me and my wife with Catchflight in the past and have had no issues with the bookings. So far they have given me great deals and top-quality services. The only thing I wonder is how these guys get such cheap airfares and hotel deals. Overall quality of the services provided by the company has been fantastic so far.Their manager Mr croft is very helpful and very polite person and very help full once i asked him to change my traveling dates .i will suggest to all my… Read Full Review

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★★★★★

“very Fast and helpful staff ”

Written on: 01/02/2015 by jushua (2 reviews written)

I purchase tickets from catchflight.co.uk in chrism's season and they Outed very good price. and special thanks to the man I dealt with as  he was very helpful throughout the booking. planning to ring them again for my holidays… Read Full Review

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★★★★★

“Trust worthy service and excellent service”

Written on: 01/02/2015 by brian.smith786 (1 review written)

I want to say thanks to Mr Croft for providing throughout help and guidance to our family for our trip to Lagos Nigeria .service are very fast and trust worthy in terms of payment and price promise .Thanks catch flight team… Read Full Review

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★★★★★

“Trip to Harare”

Written on: 24/04/2014 by Machangaa (1 review written)

I booked with this travel agency for the first time.I received immediate feed back and was kepT informed re arrangements until the time of my inital travel.I travelled on Kenya Airways as a passenger needing special services.Both the staff on the plane and most of the ground staff were attentive and helpful. The airline provided me with excellent seats and I was very happy that Catcflight had put everything in place for my travel arrangements.Thank you very much. Not forgetting that the price… Read Full Review

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★☆☆☆☆

“They are currently holding on to my money in full and...”

Written on: 24/02/2014

They are currently holding on to my money in full and want to deduct an estimated £480 in so called cancellation charges for flights they never booked!!!!! I have reported them to police for fraud and also to their own bank!!! Using fake identities and fake names!!!! I will do everything in my power to get ALL my money!!! And I WILL!!! … Read Full Review

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M9Rcy's Comment

Written on: 01/02/2015

Pls who are you, they have done the same to me
Marcia
What can be done as they are not abta registered.

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Roddeo's Comment

Written on: 01/02/2015

I actually made a case against them regarding the balance they witheld from me. Thames Police have been handling the investigations. It's been a long winded process but I am determined to get my money no matter how long it takes.

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Saabra's Comment

Written on: 31/03/2015

They have taken my £50 deposit fo a booking the never made! I want them black listed how do I do it?

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★☆☆☆☆

“Terrible Customer Service !”

Written on: 09/02/2014

Whatever you decide to do PLEASE DO NOT PAY DEPOSIT BY BANK TRANSFER U WILL NEVER SEE YOUR MONEY or tickets you reserved. Once you pay them they become very agressive and And laugh at you by changing names everytime You call and try to speak whoever sold you the Reservation. Also there are NO TICKETS RESERVED AT ALL. They will bully you and force you to pay double the money for the Tickets.ATA needs to invetigate them. Be warned u are in for a terrible ride!!!!in the end we had to… Read Full Review

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★☆☆☆☆

“BE WARNED THEY WILL TAKE YOUR MONEY!!!”

Written on: 04/02/2014

VERY untrustworthy travel company. they are all using false names and push you to BANKTRANSFER THE DEPOSIT , once this is done GOOD LUCK trying to get hold of whoever you were talking to and getting your tickets. also they have not got an IATA number the one they are using belongs to a different company which is illegal! Any good reviews you may find in the internet are written by themselves. Please DO NOT BOOK WITH THEM AND BE WARNED. Once you start looking in to genuine review from… Read Full Review

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★☆☆☆☆

“Stay well away from Catchflight”

Written on: 26/01/2014 by Tichi (1 review written)

Stay well away from Catchflight.co.uk. They will quote you cheap price but you will end up having to pay double or more. Their customer service very unprofessional and rude. They are based in India but they tell you they are in Slough, UK. They give themselves fake names too - all English names. That should make you wonder. Spoke to an advisor at one point and then after a little while chatting with him on the phone he forgot he had introduced himself as something else and called himself… Read Full Review

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★★★★★

“Excellent Service and Group Booking discount”

Written on: 22/11/2013

Looking for an affordable price to fly back home to spend Christmas with family, I came across Catch Flight in the Internet and I found a great offer. I was helped by an advisor, it was well explained in great detail & he seemed quite happy & friendly. I Got Group Booking discount from catch flight and work in retail management & was very happy with the service overall. Hopefully will use the company in near future!… Read Full Review

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Okende's Comment

Written on: 15/04/2015

Please people never book with this travel agent. I booked a ticket with them I paid in full. The next thing was I supposed to be issued a ticket with in a hour I waited for weeks next minutes was airline increase fuel surcharge the amount that I paid was double up. than I called the actual airline tickets for verification I was told they receive no money from whatever agents. than i report this since than am fighting to get my money they operate as catchflight. be warned

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