Very Expensive Holiday

Click here if this is your business
3.7 / 5
68% of users recommend this
Click here if this is your business

Guest's review of Broadway Travel


“Very Expensive Holiday”

Written on: 08/05/2014

I booked a holiday with a very helpful operative. The next day i found the same holiday with another company a staggering £400 cheaper. When I contacted the company they agreed to refund £100 and I was told that they were under no obligation to offer anything. No attempt was made to price match to secure new custom. The money came out of my account within a few hours but will take 7 to 10 days to refund £100. I will never book with this company (also called luxury escapes) in future

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review