Written on: 12/12/2013
Travelled with Broadway Travel about eight times. Last time is the last time.
Hotel was having building work done and working up to mid night. Didn’t take any notice of complaints, even when dropping rubble on guest whilst eating. Broadway Travel & rep did nothing to help, on the holiday or after when raised compliant in writing.
Had to change hotel at my own cost. Beware if there is a problem you are on your own, as Broadway travel are only interested in taking your money!
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