Written on: 22/07/2013 by tux130582 (2 reviews written)
I booked an easy flight last week using Skyscanner and linking through to a company called Bravofly, I wish I had read the following websites before I made this booking.
http://www.complaintsboard.com/complaints/bravofly-travel-agent-nightmare-c672185.html similar problems to me.
http://www.reviewcentre.com/Travel-Agents/Bravofly-review_2096596 (same “software issues”)
My problem was very similar to some of the above complaints in the respect that my booking confirmation came through differently to what I had actually booked.
I booked to fly from Gatwick to FUE on the 28th December 2013 returning a week later.
When I received the booking email confirmation the destinations were reversed. When I called up to explain there was a mistake, I was only offereed a 1/3 refund! I then asked if the flights could just be changed to the correct destinations. TWO DAYS Later after various calls and emails I eventually got a reply for the change and was asked for a further £400!.
I am trying to make as many people as possible aware of this company, please contact the following
Do you have any other advice on how I can stop them as I have lost £366 so far.
As rated by our community of reviewers
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Written by mannaka