written by on 28/03/2017
I've booked with booking.com lots of times but won't again. I booked a hotel with them yesterday, short notice so non refundable but it still said on the site 'Don't worry - if you find it cheaper later, we'll refund the difference' An hour later, looking at trip adviser for reviews, I found exactly the same deal for around £50 less. However, booking.com have said that as this is a non-refundable booking, they do not have to price match. In other words, they will only price match if you have the option of cancelling and re-booking with another company anyway.
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