horrible

Booking.com - www.booking.com
★★★★☆
4.2
From 10478 reviews
84.0% of users recommend this

ssArnold469's review of Booking.com - www.booking.com

“horrible”

★☆☆☆☆

written by ssArnold469 on 03/07/2016

When circumstances changed on my trip, they did not want to work with me to cancel the room. I ended up having to pay the full amount for the room even though I was unabled to go on the trip. To that is unfair, and they don't stand behind their company and I will never use them again

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