Never use them

Booking.com - www.booking.com
★★★★☆
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Ernest7's review of Booking.com - www.booking.com

“Never use them”

★☆☆☆☆

written by Ernest7 on 22/01/2016

I recently used this website to book a hotel in London. I received the confirmation email which according to them was all I needed to ensure I had the booking. One week later I received an email telling me they had cancelled the booking due to a pricing error on their part! They told me the Hotel wouldn't honour the price/booking but when I contacted the Hotel direct they said it was down to booking.com not them. This has been a terrible experience and due to no fault of mine! I will never use this site again as you'll never be 100% certain the booking is a definite.

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