was not good

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GabrielMilne's review of Booking.com - www.booking.com

★★☆☆☆

“was not good”

Written on: 04/08/2014 by GabrielMilne (1 review written)

The staff was very rude with us and very depressed. The old woman there needed too long to check us in. We paid extra so as to have aircondition. There were not soaps in the room, not even to wash our hands. The towels were smelling very bad that we did not use them. There was a very little water running from the bathroom that the girls could not wash their hair, and the water was cold. WAS VERY EXPENSIVE FOR WHAT IT OFFERS. I DONT RECOMMEND IT FOR MORE THAN 1 NIGHT.

Booking.comteam's Comment

Written on: 04/08/2014

Hi,

I am sorry to hear you did not have a good stay.
Hotels provide with the room description and information listed on Booking.com, and they should honor what is booked and confirmed. Please post your booking number for me so that I can investigate what happened.

Regards,
Lissa
Booking.com Customer Service Team

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