Written on: 04/08/2014
We booked our room through booking.com for the Courtyard Bangor for August 2,2014. Once we arrived there we were told all rooms were sold out and our reservation did not even show up in their system. The front desk person said that booking.com has done this several times. She said they don't send the reservation over to the hotel and sell rooms that are unavailable. We travel often and have used other sites with no problems. This was the first and last time we use booking.com!!!!!! Bangor was very busy this weekend and all hotels were sold out except one that was 10 miles away from where we wanted to stay! I would not recommend booking.com unless you want to worry about wether you have a place to stay or not!!!!!!
As rated by our community of reviewers
" Buyer beware be very aware " Read More
" Last trip " Read More
" Should be called holiday cons " Read More
" Appalling customer service " Read More
" Holiday Service at its best. " Read More