No customer service ! Keep off Booking.com

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AydanMurdock439's review of Booking.com - www.booking.com

★☆☆☆☆

“No customer service ! Keep off Booking.com”

Written on: 27/07/2014 by AydanMurdock439 (1 review written)

Booking.com is not what it used to be earlier. There is absolutely no response from their customer service. Also their rate guarantee is useless and they dont respond. I found a better deal on another site after booking on Booking.com. I sent the link and copy of the page showing the lower rate but Booking.com did not respond. I ended up paying much more on this site. Better check other sites before confirming deals on booking.com. Chances are you will almost certainly find a better deal than with Booking.com

Booking.comteam's Comment

Written on: 28/07/2014

Hi there.

I'm sorry to hear you feel this way. I can check the status of your claim. Could you please provide your booking number?

Best regards, Ann

Booking.com Customer Service Team.

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Sabyferns's Comment

Written on: 31/07/2014

Hi,

It is pointless to respond to your reply now. There is no way you will refund me the excess amount that I paid. So lets just forget it and I have already said goodbye to Booking.com.
Regards

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