terrible service

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SaraHodges413's review of Booking.com - www.booking.com

★☆☆☆☆

“terrible service”

Written on: 15/07/2014 by SaraHodges413 (1 review written)

terrible service.
I will neber use again booking.com web site.
I am suggestion people to make reservation direct hotelier web site, and get more discount promotion.

Booking.comteam's Comment

Written on: 15/07/2014

Hello there,

I am sorry to hear that you feel this way about the service Booking.com provides. If you give me a chance and reply with an specific booking I can assist with, I can check how I can help you!

Regards,
Lissa
Booking.com Customer Service Team

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Arifkaznak's Comment

Written on: 16/07/2014

I was stay at Divasa Hotel Olimpos,

I have write review for my stay. Bu still not publish, I have contact several time to booking.com but no one help me for this problem.
why ?

thank you

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Booking.comteam's Comment

Written on: 17/07/2014

Hello,

I would like to provide you with an answer to your question. I would need you to provide me with a booking number. Could you please reply with your booking number? Or you may send me an e-mail to us, referencing this review.

Regards,
Salvador
Customer Service Team

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