Written on: 20/06/2014 by tancl (1 review written)
Booked BM Hostel on 17 June but when we arrived at about 5pm, we discovered that the hostel did not keep our reservation. We were told that we did not pay 50% of the room price so the booking is not confirmed. When is it a policy of booking.com to pay before arrival? The credit card number is given to confirm the booking so that should be enough, right? Any way, we had to look for another hostel after wasting 2 hours at BM arguing about the ridiculousness of that rule.
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