written by srthomson on 23/05/2014
Before using Booking.com, go to consumeraffairs.com and read over 300+ complaints against this company. Buyers Beware!!!!! that's all I can say. Not a good company to do business with. There are many more honest companies out there with the same prices or better like Travelocity.com, expedia.com, trivago.com, etc.
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Booking.comteam's Response to srthomson's Review
Written on: 23/05/2014
Hello,
I'm sorry to hear that you feel this way. Please note the Booking.com Customer Service team take all of our customers' concerns seriously in hopes to find a satisfactory conclusion as soon as possible. If you have any questions or concerns that you would like for me to assist you with please post your booking number. Alternatively you can send me a detailed email with your booking number and reference to this post to us.
Regards,
Regi
Booking.com Customer Service Team