no price guarantee

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Guest's review of Booking.com - www.booking.com

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“no price guarantee”

Written on: 15/04/2014

I found a lower price and emailed the information. They claimed they could not find it, even though I was looking at the competitor's price at the same time.

Booking.comteam's Comment

Written on: 15/04/2014

Hello there,

I'm sorry to hear we haven't been able to help you. Booking.com does have a Best Price Guarantee, you can read more about it on our site. I would like to check if we have received the correct information. Can you post your booking number for me?

Regards,
Lissa
Booking.com Customer Service Team

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