Berkley Court hotel London Upper Berkley street

★★★★☆
4.4 / 5
89% of users recommend this

NayeliRamos42's review of Booking.com - www.booking.com

★☆☆☆☆

“Berkley Court hotel London Upper Berkley street”

Written on: 08/04/2014 by NayeliRamos42 (1 review written)

This is the worst hotel I have ever stayed in the room was neglected dirty and in the one week I stayed it was cleaned only once and then poorly, no clean towels, I asked for an extra pillow twice and never got it, the staff were lazy indifferent and not at all helpful, no internet provided and a TV you could barely watch it was so high on the wall. Although cheap I could have done better at not much more. What is on the web in no way reflects what they offer. I would never recommend this hotel to anyone.

Booking.comteam's Comment

Written on: 09/04/2014

Hello,

I am very sorry to hear about your experience.
I would like to follow up with the hotel in regards to the issues you had during your stay, however, I was not able to retrieve your booking number. Can you please post your booking number so that I can follow up with the hotel?

Regards,
Salvador
Booking.com Customer Service Team

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