never more with them

★★★★☆
4.4 / 5
89% of users recommend this

Guest's review of Booking.com - www.booking.com

★☆☆☆☆

“never more with them”

Written on: 24/03/2014

Opinions on booking.com website are in many cases untrue. Booking.com Agents never visit offered hotels to verify the standard, quality of service, cleanliness, etc.
Be careful-preferred hotels pay the highest commission for booking.com between 15 and 50% of the book, and most of all because they are at the top of the list.
You can find and book rooms in the new hotel still under construction, listed as preferred / feedback received from previous guests!
The best solution - call /e-mail/ hotel and book with big price reduction par comparison with "the best booking.com price".

Booking.comteam's Comment

Written on: 25/03/2014

Hello,

I'm sorry to hear you feel this way. Booking.com posts both positive and negative opinions written by guests on the website. These are not modified nor altered. Aside from this, Booking.com has agents all over the world who specialize in hotels and they work directly with each property to provide correct and updated information which helps improve hotels facilities.

If there is a booking number I can assist you with, can you please post it for me?

Regards,
Lissa
Booking.com Customer Service Team

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