No cancelation fees do not believe that !!!!

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Utahfamily's review of Booking.com - www.booking.com

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“No cancelation fees do not believe that !!!!”

Written on: 29/01/2014 by Utahfamily (1 review written)

Picked the site because they claim no cancelation fees, yeah right cancel and get charged, I was going to reschedule for another set of days actually stay longer only to be charged 140.00 for trying to rebook no thanks I am done with these people.

Not Happy at all and they actually cost MGM Grand a customer.

Jim

Booking.comteam's Response to Utahfamily's Review

Written on: 29/01/2014

Hello,

Sorry to hear this. I would like to check into the policy of your reservation. Can you please post your booking number so I can look into this or email it to us referencing this post?

Regards, Andrea
Booking.com Customer Service Team

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