They cancel my reservation with no reason.

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Guest's review of Booking.com - www.booking.com

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“They cancel my reservation with no reason. ”

Written on: 14/01/2014

They cancel my reservation with no reason.

Booking.comteam's Comment

Written on: 14/01/2014

Hi there,

I'm very sorry to hear about the cancellation. As my colleagues already explained, this wasn't without any reason, it was due to an obvious error whereby the incorrect rates were loaded at an extremely low level. I apologize once again for the inconvenience.

Regards, Andrej
Booking.com Customer Service Team

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