fake promotions

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Guest's review of Booking.com - www.booking.com

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“fake promotions”

Written on: 14/01/2014

beware of fake promotions on booking.com... you can find nice price and later get email asking for more money... lol... never again

Booking.comteam's Comment

Written on: 14/01/2014

Hi there,

I'm very sorry to hear about this particular cancellation. As my colleagues already explained, this was an obvious human error whereby the incorrect rates were loaded at an extremely low level. I apologize once again for the inconvenience caused.

Regards, Andrej
Booking.com Customer Service Team

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