Cant trust them!! They cancelled my reservation !!

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angyrbird's review of Booking.com - www.booking.com

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“Cant trust them!! They cancelled my reservation !!”

Written on: 14/01/2014 by angyrbird (1 review written)

Cant trust them!! They cancelled my reservation. Thet send me confirmation and after fiew days they cancelled it!!

Booking.comteam's Response to angyrbird's Review

Written on: 14/01/2014

Hi there.

I'm to hear about the cancellation and the inconvenience caused by this. As my colleagues already explained, this was an obvious error whereby the incorrect rates were loaded at an extremely low level. I apologize once again for the inconvenience.

Regards, Andrej
Booking.com Customer Service Team

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