Great service!

4.3 / 5
87.6% of users recommend this

Guest's review of -


“Great service!”

Written on: 13/01/2014 helped me a lot when hotel in Rome was overbooked. I simply called to customer service and forced Hotel to accept my reservation. Later I deicovered that hotel sold it to another guest as he was staying for a week not only for the weeked! fortunately protected me from potentially ruined weekend. Thanks! Great service!

Wasyli's Comment

Written on: 13/01/2014

you're lucky man

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Booking.comteam's Comment

Written on: 13/01/2014


I am glad to hear that we were able to assist you and on behalf of the hotel I apologize once again for the inconvenience caused. Please contact me if you need anything else.

Lissa Customer Service Team

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