They cancelled my confirmed reservation

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cyniu's review of Booking.com - www.booking.com

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“They cancelled my confirmed reservation ”

Written on: 13/01/2014 by cyniu (1 review written)

They cancelled my reservation because "the price was too low". IT was a special offert. Think twice, if you are planning your vacation with booking.com! You are never sure that your reservation will be respected.

Visit Mark Warner Holidays for Summer Sun 2017

Booking.comteam's Response to cyniu's Review

Written on: 13/01/2014

Hello,

I am sorry to hear about what happened. There was an error by loading the incorrect rates for this specify reservation as mentioned to you before. Again, I apologize for any inconvenience.

Regards,
Lissa
Booking.com Customer Service Team

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