They cancelled my confirmed reservation

4.2 / 5
86% of users recommend this

cyniu's review of -


“They cancelled my confirmed reservation ”

Written on: 13/01/2014 by cyniu (1 review written)

They cancelled my reservation because "the price was too low". IT was a special offert. Think twice, if you are planning your vacation with! You are never sure that your reservation will be respected.

Booking.comteam's Response to cyniu's Review

Written on: 13/01/2014


I am sorry to hear about what happened. There was an error by loading the incorrect rates for this specify reservation as mentioned to you before. Again, I apologize for any inconvenience.

Lissa Customer Service Team

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