They cancelled my confirmed reservation

4.4 / 5
89% of users recommend this

cyniu's review of -


“They cancelled my confirmed reservation ”

Written on: 13/01/2014 by cyniu (1 review written)

They cancelled my reservation because "the price was too low". IT was a special offert. Think twice, if you are planning your vacation with! You are never sure that your reservation will be respected.

Booking.comteam's Response to cyniu's Review

Written on: 13/01/2014


I am sorry to hear about what happened. There was an error by loading the incorrect rates for this specify reservation as mentioned to you before. Again, I apologize for any inconvenience.

Lissa Customer Service Team

Reply to this comment
Report this review
/var/www/vhosts/phoenix/current/system/lib/twig//Environment.php--> CDEdiv-gpt-ad-1374247162719-0" class="trafficrich sidebar_top" style="width:300px; height:60px; margin: 0 auto 10px auto;">
/var/www/vhosts/phoenix/current/system/lib/reviewcentre/lib//Content/Filter/Codiv-gpt-ad-1371477061696-0' class="trafficrich siteskin" style='width:1px; height:1px;'>