First impressions good, last impression very bad

4.3 / 5
88% of users recommend this

Guest's review of -


“First impressions good, last impression very bad”

Written on: 13/01/2014

I have booked some hotel rooms using seweral times and everything was OK. Then I booked another room in Kiev and after this i Found plane flight to this city. Unfortunately they cancelled my booking and now i have only my plane tickets. I have to book the room again, but for sure I will not us again.

Booking.comteam's Comment

Written on: 13/01/2014

Hi there.

I'm sorry to hear this. Could you please post your booking number so that I can investigate further?

Regards, Konstantina Customer Service Team

Reply to this comment
Report this review