Never booking.com !!!!!!!!!!!!!!!!!!!!!!!

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Guest's review of Booking.com - www.booking.com

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“Never booking.com !!!!!!!!!!!!!!!!!!!!!!!”

Written on: 13/01/2014

Very bad experience with booking.com
I've made a 3 reservations for room in Special Offer, and a 3 days later I get the information, that I must pay 10x more, or they'll be cancelled.

Booking.comteam's Comment

Written on: 13/01/2014


Hi there.

I'm sorry to hear about your negative experience. As you have already been informed, this was an obvious error whereby the incorrect rates were loaded at an extremely low level. I apologize once again for the inconvenience.

Regards, Konstantina

Booking.com Customer Service Team

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