REMOVED RESERVATION

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Guest's review of Booking.com - www.booking.com

★☆☆☆☆

“REMOVED RESERVATION”

Written on: 13/01/2014

Very low quality of services. My reservation was removed without any agree, with no reason. If you find any good offer price, don't believe that! it's only to bring people to site. Your booking can be removed, even after you've bought a air tickets and took holidays at job!

Booking.comteam's Comment

Written on: 13/01/2014


Hi there.

I'm very sorry to hear about the cancellation and the inconvenience caused by this. As my colleagues already explained, this was an obvious error whereby the incorrect rates were loaded at an extremely low level.
I do trust that you will understand this and I apologize once again for the inconvenience.

Regards, Konstantina
Booking.com Customer Service Team

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