booking day changed

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digustedguest's review of Booking.com - www.booking.com

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“booking day changed”

Written on: 14/10/2013 by digustedguest (1 review written)

I was in Springfield Missouri and needed a room for the night, I went thru booking.com for a room for Oct 12th. When we received the booking confirmation via email it booked my room for Nov 3rd. DaysInn tolld me I had to contact booking.com and boooking.com told me I had to contact Days Inn. It was a problem with booking.com and Days Inn charged me for a room I can not use. I was in town visiting my cousins whose mother was I'll and passed away the next morning. I ended paying for a night I cannot use. No saving money here its worthless and I DON'T recommend this site to anyone.

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Booking.comteam's Response to digustedguest's Review

Written on: 14/10/2013

Hello,

I am sorry to hear about the trouble you have had. I would like to look into this incident for you. Can you please post your booking number?

Regards, Andrea
Booking.com Team

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