30th wedding anniversary

★★★★☆
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Cazbaz's review of Booking.com - www.booking.com

★☆☆☆☆

“30th wedding anniversary”

Written on: 23/09/2013 by Cazbaz (1 review written)

Shower instead of bath, burnt me very badly. No shelf in shower to put shampoo or shower gel on. No restaurant or bar on site, refused entry to restauran attached even tho only two people in there they were fully booked!!!!! Substandard room 4 stars wish we had stayed at royal Exeter who gave us a lovely meal and had superior facilities

Booking.comteam's Response to Cazbaz's Review

Written on: 24/09/2013

Hello,

I'm sorry to hear that you were not happy during your stay. All of the information provided on our site is submitted by the hotel directly, so we would like to address any errors or discrepancies that may have caused inconvenience during your stay. Kindly provide you booking number for me so I can look into this further.

Regards, Kelly
Booking.com Team

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