cancel without notice

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Guest's review of Booking.com - www.booking.com

★☆☆☆☆

“cancel without notice ”

Written on: 07/09/2013

Poor service didn't inform us there was a problem with bank card so hotel reservation was lost ,supposed to ring us back but never bothered, NatWest deny any problem with bank card

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Booking.comteam's Comment

Written on: 07/09/2013

Hello,

Sorry to hear about the trouble you had. Can you please post your booking number so I can look into this for you?

Regards, Andrea
Booking.com Team

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