Credit Card Information Stolen

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Guest's review of Booking.com - www.booking.com

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“Credit Card Information Stolen”

Written on: 28/08/2013

Reserved a Hotel on 22/08/13 Have not used my Master card in 3 weeks), next day tried to pay for Gas at Shell and card was declined. Called MasterCard and was advised that suspicious charges were attempted to be made on my card so they froze my account. Thanks to Mater card security vigilance the theft attempt was prevented.

Beware of Booking.com! do not give then your credit card info!

Booking.comteam's Comment

Written on: 28/08/2013

Hello,

I'm sorry to hear of your situation. Booking.com does not collect payment for reservations. We simply forward your credit card information to the hotel via our secure network. If you do have some concerns regarding charges from a property, I would be glad to investigate for you. Kindly provide your booking number for me so I can further assist.

Regards, Kelly
Booking.com Team

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Angie83's Comment

Written on: 31/08/2013

I am currently experience the same. I done my booking today and my card is embezzled just moments ago. What can I do to report for this?

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Booking.comteam's Comment

Written on: 01/09/2013

Hello,

I am sorry to hear about this.
Please contact your credit card provider as soon as possible.
If this was in reference to a booking, please provide your booking number.

Regards,
Kristen
Booking.com Team

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