Written on: 19/08/2013
My hotel reservation was canceled because I did not respond within 24 hr on their email. After saying they accept AMEX they emailed me that they don't and when I tried to reach them to renew my credit card info they said it's canceled because I didn't reply within 24hr. Got the email on Friday called on Monday morning. Fine, I guess I was late. My fault. The 24 hour warning was in the email.
When I called booking.com they were very rude and unfriendly. Couldn't care less and and did not try to help at all.. Worst customer service ever! NEVER BOOKING WITH THEM AGAIN!
As rated by real users
" Everything went perfectly ! " Read More
Written by Brigtspark
" DialAFlight is The Best! " Read More
Written by JSkelly250
" Sorrento " Read More
" Very Happy Camper " Read More
" Excellent service " Read More