Shocking afterbooking Costs

★★★★☆
4.3 / 5
89% of users recommend this

JJPLangedijk's review of Booking.com - www.booking.com

★☆☆☆☆

“Shocking afterbooking Costs”

Written on: 27/07/2013 by JJPLangedijk (1 review written)

I just booked THE Fortune Pandiyan Hotel in Madurai, India...
Browning on the costs Booking.com seemed THE cheapest.
Reading all the details there was a 7.42 0/0 service tax and INR 4704 added.
When I booked the hotel I foundation at the confirmation an extra 12,5 0/0 luxery-tax ( wat de foek is dat?)added.
In my case that woud bring the price ofte hotel 40 0/0 more than Booking.com advertised with.
And when I Will cancel the booking the hotel wil charge me for that.
To say it friendly: I'm not amused at all about those hidden costs!!!!!

Booking.comteam's Response to JJPLangedijk's Review

Written on: 27/07/2013

Hi there,

I'm sorry to hear your dissatisfaction when using our services. Please be so kind to provide me your booking number and I will be more than happy to investigate this further for you. Thank you in advance.

Regards,
Chloe
Booking.com Team

Reply to this comment
Report this review