Written on: 20/06/2013
Just spent 25 minutes on the phone with an Expedia clerk trying to sort out why their Internet site wouldn't work and accept my booking.
While trying to understand the clerk I noticed that Booking.com was offering the same hotel, Shangri La in K. L., for NZ$18 cheaper!
Went on your site, booking went straight through - and I don't have to pre-pay as one does with Expedia!
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