Written on: 25/05/2013 by Slick66Visit www.booking.com/rc-hotels
Booked a one night room on 19th May, arrived at Hotel on 25th to find that they had no information at all regarding my booking!!
Fortunately they had a another Hotel, albeit at the other end of Town, where they were able to fit me in, however an hour and a half of the afternoon wiped out arranging it and travelling over!
What would have happened had they not had the other hotel..........
I would be 200 mile from home with nowhere to go on a Bank Holday Weekend!?,
Well done Booking.com, I'll not book again, and certainly won't be recommending to anyone.....
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