Written on: 25/05/2013 by Slick66 (1 review written)
Booked a one night room on 19th May, arrived at Hotel on 25th to find that they had no information at all regarding my booking!!
Fortunately they had a another Hotel, albeit at the other end of Town, where they were able to fit me in, however an hour and a half of the afternoon wiped out arranging it and travelling over!
What would have happened had they not had the other hotel..........
I would be 200 mile from home with nowhere to go on a Bank Holday Weekend!?,
Well done Booking.com, I'll not book again, and certainly won't be recommending to anyone.....
As rated by real users
Most attentive staff at all levels
Room was more than adequate
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