Booking an apartment

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yvonnecollins's review of Booking.com - www.booking.com

★★★★☆

“Booking an apartment”

Written on: 18/03/2013 by yvonnecollins (1 review written)

The booking procedure was quite straightforward although the choice of rooms was a little troublesome, wanted to charge for two rooms even though only one was requested. After two attempts the correct details came through. Looking forward to staying in Adelaide and hope the Quest Apartment is as enjoyable as it was in Tasmania.

Booking.comteam's Response to yvonnecollins's Review

Written on: 18/03/2013

Hi Yvonne,
Thank you for your feedback! I found your reservation and think that what could have happened is that you ticked one room for two different room types while looking, so when you went to finalize the booking process you ended up with 2 rooms. Regarding your hotel it has a very good rating, with an average score of 8. Please let me know if you need assistance with anything.
Regards, Mac
Booking.com Team

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